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March 2024 by Made Man
Martha was great
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March 2024 by Kaleb Hawthorne
Martha provided me with excellent customer service. She was very knowledgeable and answered any questions or concerns I had. She made me feel welcomed and I would definitely recommend this Life Storage to anyone. Kudos goes to Martha.. Thanks!
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January 2024 by Jose Cortes
Such an awesome experience! Ms. Sanchez was extremely helpful and friendly. I wouldn't want to go with anyone else. Great and clean storage facility :)
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December 2023 by Reagan Martin
I don’t know what happened within about 5-6 months but I paid on a storage unit from 2021 till now. Every month I would get some form of communication about the status of my unit via email or phone and then it stopped around Aug 2023. First the price randomly changed from $60 to $100 plus dollars without notice and when I called to see why i was told that’s just how it happens sometimes. Then i noticed I wasn’t receiving any notices so i checked the website which also changed and it said I had $250 in fees and one was a PRE-FORECLOSURE fee. So not only am I being up charged for the unit now I’m being charged for just in case (pre) a foreclosure is out on the unit with no notice of when it could go into foreclosure etc. Dec 28th I finally get an email that said thank you for clearing out your unit when I never cleared it! Which means my unit went into foreclosure with no notice no warning and added trumped up fees. As if paying on a unit for 2 years was for fun. I don’t know if my things went to auction or they put my stuff out to the dumpster. What a low and unethical way to find out all of your belongings just went to the trash or to some stranger to rummage through after Christmas. There was absolutely no reason to not be notified of the status when for the past year and a half I was receiving constant communication.
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December 2023 by Steve Gonzales
Martha, property manager, was great. Talk about being pulled in every direction and still giving us quality service. Property is great and convenient and again Martha is the best.
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December 2023 by jocelyn caballero
Thank you to the store manager martha , she was a very helpful and so patient with my grandmother and I! We were looking for a storage unit we are currently moving my grandmother into our home and Martha explained everything we needed to know about our purchase.
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December 2023 by Jeremy Pick
I had a fabulous experience with Life Storage on Good-Latimer.Martha the manager made it seamlessand terrific.She is a fabulous credit for this company.I could not be more pleased with the service!
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December 2023 by Robert Mingilton
Martha ,The head Manager at the Good Latimer location in Dallas Tx, is the Best! She was very courteous, friendly and professional and she was even able to get me a discount. There was a slight inadvertent discrepancy on my account but Martha found the problem corrected it and called me back as she promised. Again she is The Best ??
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December 2023 by Christopher wyatt
Excellent service and courteous staff. Martha in Dallas was beyond helpful and incredibly polite - a refreshing reminder that there are a few polished gems amongst the rough, impolite, and apathetic drones prevalent in the customer service arena currently.
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November 2023 by Alvaro Ramos
Martha and Life Storage made the process of getting a bigger space super easy. Online convenience plus human attentiveness and help when I needed it.
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October 2023 by Eva McClinton
Hello I m a tenant at LIFE Storage on Good Latimer in Dallas Texas..Martha Sanchez rented me my storages , she is also the property supervisor. Her customer service is above excellent, never saw a young lady work as hard as Martha she keeps the property clean and always looking for any unusual activities to keep customers comfortable and safe...Again her customer service is above EXCELLENT!!!
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October 2023 by Ms Lisa Jackson
I have been with them for 4 yrs and I have not had any problems. Great storage place. It's clean and well kept.
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October 2023 by Sean Key
I had a great experience renting a storage unit at Life Storage. Crystal was delightful to work with. She was professional, knowledgeable and she made the process easy for me.
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October 2023 by LaSandra Bass
The representative was super friendly, she did a great job at explaining all the information that was need, understood all my needs and did a very well job at doing her jobThanks Martha
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September 2023 by Risha Babe
I like it easy access and set up. I’m not sure of the guys name who helped me. He was very nice and helpful made sure I got the best price for the amount of time I needed for the storage. He made the process so much easier I’m renting at the location Al limbscomb way in Dallas Tx not far from the fair park.
