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January 2024 by MartiniPlease
We ate their two mornings in a row as we were staying at the hotel. The first day, the hostess did not seem to care anyone was waiting and when she finally came to the front told us it would be 10 minutes notwithstanding there were many open tables. No big deal though as we did sit in the 10 minutes. The avocado toast was excellent but for $22.00 i would have expected a whole piece of toast; it was served with half. More of a snack than breakfast. My wife had the salmon which was very good. Total for breakfast, with coffee, tax and tip was $75,00. The second day, I made a reservation for breakfast. As we were waiting to be seated, four people got up from their table to leave and said, "Good luck. We have been waiting for 40 minutes and still have not been waited on...". However, we were seated fairly quickly but, to avoid any issues, decided to have the buffet. My only issue from that point forward related to the cost. When asked, the hostess told us the cost of the buffet was $28 "tax and gratuity included". When I got the bill the gratuity line was open. The waiter made sure to point out the gratuity line and looked puzzled when i told him what the hostess had said. Of course, keep in mind this was a buffet so we were getting our own food from the line. I left $5 since he poured us a cup of coffee. Overall, i would liked to have seen more than half a piece of toast and one poached egg on the toast for $22.00. However, notwithstanding the portion size, the avocado toast was excellent. I would recommend staffing issues and hostess responsibilities be addressed. I would probably eat there again if staying in the hotel. I can state i would not seek it out otherwise based upon value and service
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December 2023 by Chaussures
We went for Christmas brunch 2023. We've been to the Fairmont Christmas brunch several times, but this year was disappointing. The menu was EXTREMELY limited and the food was just decent. Omelets are a staple at brunch. However, they didn't offer any omelets on the limited menu (What brunch doesn't have omelet?). The cut of beef they served for the prime rib was subpar. The French toast was good, however. We hadn't been since pre-covid, and I would presume others have been disappointed with Pyramid's Christmas brunch, as the restaurant was nearly empty (they used to have a good crowd). The saving grace was the service. Our servers, Elvira and Edith, were more than friendly and very attentive. Needless to say, we will not be back for Christmas brunch.
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December 2023 by TyraU
We went for Christmas brunch 2023. We've been to the Fairmont Christmas brunch several times, but this year was disappointing. The menu was EXTREMELY limited and the food was just decent. Omelets are a staple at brunch. However, they didn't offer any omelets on the limited menu (What brunch doesn't have omelet?). The cut of beef they served for the prime rib was subpar. The French toast was good, however. We hadn't been since pre-covid, and I would presume others have been disappointed with Pyramid's Christmas brunch, as the restaurant was nearly empty (they used to have a good crowd). The saving grace was the service. Our servers, Elvira and Edith, were more than friendly and very attentive. Needless to say, we will not be back for Christmas brunch.
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November 2023 by
I had driven across town with the impression my reservation meant the actual restaurant would be open since it stated it was however when I arrived only the hotel bar was open and wasn't offering food. It's a shame but perhaps updating dining hours would help.
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October 2023 by Brian Douglas
Ungodly overpriced drinks, in a mediocre atmosphere. Go somewhere else.
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May 2023 by
The food was very good. The atmosphere was nice as the had a soft guitar playing old standards in the background. If it was based on those two things I would be back for sure. However, the service was terrible. It was Mother's Day Bruch and we felt like we were being rushed out of there the entire time, which we found odd since we didn't have a particularly late seating time for brunch, and the restaurant's tables were mostly empty. The server was attentive enough, since there was nobody there, however she did things you don't expect at a restaurant at that price range, like bring our appetizer at the same time as our soup and salads then bringing our entrees literally 30 seconds after our soups. That's the sort of thing you may see at a cheap chain restaurant, but not when you're paying these kind of prices on a special occasion brunch. Then she dropped the check without asking if we wanted dessert, which we did. She was obviously trying to get rid of us, which was rude considering it was a special occasion. Also the table was a mess since she didn't bother to maintain it throughout the meal. We used valet the car because my Mom is on a cane and and my daughter has a sprained knee. Obviously we expected there to be a charge for valet, but they charged us $24 which is the day rate at the Fairmont, which the restaurant in, so heads up on that,
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April 2023 by Tre Beck
Food and drinks are amazing, the atmosphere is perfect for a nice meal, smoked old-fashioned and to enjoy the game on the massive 4K projector TV over the back of the bar. The best part is the staff it's like hanging out with friends.... but they actually can make cocktails lol
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March 2023 by JohnO
There was insufficient staff the two nights we dined there. One girl had to act as server and hostess in restaurant and bar. We witnessed numerous people stand at host podium for awhile and give up and leave. Long wait for food. Need more staff. Limited menu and not upscale.
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January 2023 by DianeR
Great restaurant. Seems to be understaffed. Our hostess and a server worked so hard as did everyone else. My only real criticism was the price to park. $23 to be there for 90 minutes is too steep.
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December 2022 by Sam Rivera
Fairmont"s lobby bar was exceptional last night, cozy tables and a great waitress. Drinks were strong too.
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July 2021 by Olga Ramirez
Very nice expensive, but good service and great food
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October 2020 by Rosa Mosele
It's ok for a drink and a snack. A little pricey.
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September 2020 by amelia church
I like it here always quality food & service. The service was very friendly and attentive. Prices are decent for the quality.
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March 2020 by Foodlover17
It was very early in the evening so the restaurant was empty, I was hoping this meant more prompt service. We ordered a charcuterie board and ten minutes later we added a pizza. Twenty five minutes later the pizza arrived followed 10 minutes later by the charcuterie board...not sure what happened there? The pizza was ok, very simple not very gourmet, the cheese in the board was ok, 3 different varieties, 1 of which was horrible. Service was ok, main waiter was trying the rest kind of took their time. Overall, I would not return to this restaurant.
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February 2020 by Cveggie
This is a favorite - fresh and delicious food, and attentive and cheerful wait staff. I pre-ordered because of a short lunch break and the had me in and out in 30 minutes! All this AND they treat me like I'm royalty. I'll be back soon. Thank you for a wonderful lunch today!
