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September 2023 by A. BC
I love the Northpark location of L'Occitane! The staff is so friendly compared to other DFW locations (looking at you, Southlake). Gay has helped me during the holidays and other visits. She is attentive without making you feel smothered in such a small store. When I go in I always look for her. Thank you all for being so good to your customers.
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July 2023 by Natoya Addison
The service in the store was poor. I was prepared to make a purchase but decided I will just make my purchase online.
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July 2023 by stephen annis
Great customer service. If you know about their products, then you know
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May 2023 by Sonia Solovei
I love the product but customer service is just OK !
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April 2023 by Monica Delgadillo
The sweetest staff! Love their products!
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November 2022 by Al Dowell
Wife loves this place
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February 2022 by Taylor Bernal
I went in to shop this evening on 1/27/2022 around 6:00. I experienced the best service with the lady working. She was so knowledgeable of her products and helping me find exactly what I needed. She updated my address and contact information and was so sweet and fashionable! I will be returning because of her service tonight! THE BEST HAND CREAMS EVER!!
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September 2021 by Marilyn Flores
The place is lovely, great products with one employee on a Saturday afternoon. 20 minutes to pay for chosen products as the staff was answering client questions.
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July 2021 by Ana
First time here and I loved it! The associate was friendly and very helpful. I will definitely be back.
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June 2021 by Nadiia Rolko
Always great customer service!
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December 2020 by Bethinkable
Great staff super helpful
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October 2020 by pm pgrant stanley
Always a beautiful place to buy your bath, body and facial cosmetics. Knowledgeable store associates to help navigate and get you out in time. Love this place
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October 2020 by Kyle Donavin
Well as I love l'occitane i was actually calling to get through to Byredo which is a new neighboring store. I was so blessed to be connected with Gaye when i called in, She was more than helpful in giving my phone number to Byredo she was pleasant, happy and determined to help me fix my issue. thank you Gaye youre the best! This is a perfect example of the BEST customer service you wont be disappointed she knows what she's doing!
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October 2020 by Ian L.
Kat, our customers service representative, was awesome. Answered all my wife's questions, and just so helpful.
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October 2020 by Sylvia Weaver
Love their products