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December 2023 by Tammy Zupancic
Searching for a new home has proven to be a challenging and frustrating experience, causing me to feel overwhelmed. However, I recently had the pleasure of working with Janie and she's has been a game-changer for me. I can't emphasize enough how thankful I am for her outstanding customer service and sincere dedication to assisting me. Janie's expertise, accessibility, and willingness to offer support, even outside regular hours, significantly eased the process. I wholeheartedly recommend her to anyone in search of a committed and supportive leasing professional. Thank you girl!!
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December 2023 by Megan A. Blake
Do you know how frustrating and uncomfortable it is for a non-smoker to come home daily to an apartment full of stale cigarette odor? Before I moved in over the summer, I was told by Jonathan that the building is smoke-free. Upon signing paperwork, he reiterated there was a zero-tolerance no smoking policy in place. I signed the paper gladly as I don't smoke. Fast forward 4 months later, I've had to contact Jonathan twice about neighbors smoking on my floor to which NOTHING was done. I can't escape the odor. It permeates my apartment through the vents, and I smell like a chimney everywhere I go. Also, the windows have zero insulation. When it's 90 outside, it's 90 in my apartment. If it's 30 degrees out, it's 30 in my apartment. The ac unit can't keep up. The apartment would be perfect if not for these two major issues. I'm so disappointed. This place is not your dream high-rise experience. Look elsewhere.
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August 2023 by Erika MacNeil
Jonathan and Brent were very great to work with. Although I did not end up signing here, I want to point out that the both of them were not only professional, but responded in a timely manner, and went above and beyond to assist me with weeks of information on a couple of units. Thank you both.
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July 2023 by Paula Barnes
Bling Blinky of Texas loves the historic Art Deci style original to the building! Great address Downtown!!
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March 2023 by Camila White
One star. If you ever rent here just know that you won’t be able to have visits that won’t get towed.They are partnered with C.A.R.S which are a bunch of towing thieves and they will tow you visits cars weather they could park there or not. They’ll made up a rule out of the blue.It’s ridiculous and outrageous. Shame on this complex for having business with such a scammy and shady towing company.
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February 2023 by michael frazier
Ive been here for two years now hopefully coming up on resigning another year with LSG Lofts. The place, to me, is breathtaking and my views from the 10 th floor are fabulous. They let me do some painting, etc and Ive made it feels like my home, not some apartment. Jonathan and the guys in the office are ajways very kind and diligent in any needs that need be met in a very timely manner. I plan on many more future years here.
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June 2022 by Stephanie C
Cons: Inconsistent management, no enforcing of rules based on lease contracts, etc. Needs improvement on how to handle tenants complaints.Pros: Convenient location, amenities sub par but needs a little work.
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May 2022 by Stephanie C.
Cons: Inconsistent management, no enforcing of rules based on lease contracts, etc. Needs improvement on how to handle tenants complaints. Pros: Convenient location, amenities sub par but needs a little work.
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May 2022 by Justin Jones
My experience so far has been amazing at this apartment. They host events for residents which is great, just had a crawfish boil this past weekend. It's secure and clean as well. I would recommend you get reserved parking though. Overall, this is a great place to live, Brent and Jonathan are great guys.
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March 2022 by WILL ADDISON
I moved here last year and so far it's been a wonderful place to live.
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February 2022 by Deandre Jones
I was going to move here. But i have heard so many bad things about the towing and parking. I have decided to live somewhere else
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February 2022 by Jackson B
This place was an awesome to live at!!! It's a very neat historic building very centrally located downtown across from the Statler. Very walkable and the front office staff is great. Brent and Jonathan are very helpful and I never really had any issues here in my 1 BR apartment in the south tower. I also loved visiting Harwood Tavern and definitely recommend getting the reserved parking. I see people complain about parking which yes they are strict but for good reason because of the location people will try and park here to visit AT&T Discovery. I will miss it here and the great neighbors I had as well.
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June 2021 by David R.
Been in the lofts for a year, love it here. It's quiet compared to most of downtown and deep Ellum. Maintenance is quick to service within the same day or next morning. Managements helpful with questions, and keeping you posted on everything going on in the complex ; From events to any issues that may arise. Apartments are spacious and updated. No pests, washer and dryers are awesome. Very nice community, GREAT pricing for the space.
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May 2021 by Nicole J.
Just called today around 11:00am to ask a simple question because I'm interested in moving here and the lady had so much attitude it was mind blowing. Just based in this impression I will definitely not even consider moving here. Before I hung up I said "thank you for being so polite!" And she said "uhh huh!" And hung up. Now I know what the previous reviews are talking about when they say management is rude. It's not okay to talk to people this way especially if you're in the industry of customer service.
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February 2021 by K L
This place has LOADS of potential. I just think that management has to do a better job at screening applicants before leasing out to potential tenants. I visit here often to see my friend and the current situation with folk sitting outside at the entrance on the stoop is a bit much and not pleasant to see, I walked up one day and there was a whole crew outside with their lawn chairs SITTIN'IN FRONT OF THE BUILDING ?we always use the pool area to socialize and have a drink or two if not sitting in his apartment. I'm just saying... man what is going on?.... Other than that it has potential to be a really nice place to live. Maybe it's the pandemic situation ?♀️
