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November 2023 by Len Davis
Love Field Auto just repaired my air conditioning, it is now working properly. Their work is top notch and pricing more than fair. Randy is a pleasure to work with honest and genuinely caring Bravo Thank YouServices: Battery service
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November 2023 by Henry G.
I came here based on the positive reviews, but unfortunately, I did not have a good experience. I was charged $595 for them to replace 2 sensors and the cabin air filter. The knock sensor cost $150, but the air filter and oil sensor are $15 parts. So I was overcharged big time for a 1-2 hour job. They also told me I needed a new oxygen sensor, power steering pump, and serpentine belt, and they wanted to charge me another $770 to replace those.I got a second opinion from a different mechanic shop, and they couldn't find ANY code from the computer when they plugged in the diagnostic reader. They looked at the power steering pump and told me it was in good shape, I just had some residue from a previous leak that I had fixed in the past.Several months after my first visit the knock sensor code came back, and they said the sensor "had come loose," so they "tightened it back up," whatever that means. Now another few months have gone by, and the code is back again. Who knows if they even changed the sensor in the first place. When I returned and told them the knock sensor was still not fixed they refused to attend me because they saw I had posted a negative review. They were extremely offended that I would not give them 5 stars.Normally they offer all customers coupons and discounts in exchange for a 5 star review...which explains why the actually have positive reviews. However, this is a dishonest way to do business. I would not recommend this shop. PV Auto does a much better job for less money and with integrity.
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November 2023 by Henry G
I trusted Love Field Auto to work on my car because they had positive ****** reviews but little did I know what I was in store for. I was charged $595 for them to replace 2 sensors and the cabin air filter. The knock sensor cost $150, but the air filter and oil sensor are $15 parts. So I was overcharged for a 1-2 hour job. They also told me I needed a new oxygen sensor, power steering pump, and serpentine belt, and they wanted to charge me another $770 to replace those.I got a second opinion from a different mechanic shop, and they couldn't find ANY code from the computer when they plugged in the diagnostic reader. They looked at the power steering pump and told me it was in good shape, I just had some residue from a previous leak that I had fixed in the past.Several months after my first visit the knock sensor code came back, and they said the sensor \
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October 2023 by Karen Bob
I am never disappointed. The service I received from Randy and his crew, is top notch. When I’m traveling in my personal RV and have concerns or questions, Randy is always available to help.
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October 2023 by Nemo '
The only mechanic I trust in Dallas. Have visited multiple times over the past couple of years when others were trying to charge me a ton for alleged issues; but when I took it to Love Field Auto for a second opinion, the issue always turned out to be something completely minute, and they tweaked it back to good as new for no charge. Saved me a ton. Will DEFINITELY be using them whenever I wind up having a serious issue because I can trust that they’re not going to lie to me and try to get all extra on me.
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October 2023 by Derek Leverette
Randy and his team have provided top notch service to me for several years. They are my number 1 shop in DFW!Update Oct 2023: They're still the best!
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October 2023 by Matt V.
Randy is an excellent business owner and is very concerned about customer satisfaction. He's also very knowledgeable about complex automotive repairs and he has fixed a number of complicated problems on my 1995 Cadillac Deville, and has been very honest and very reasonable with the repairs conducted. I would highly recommend this business to anyone.
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August 2023 by Giancarlo Rinaldini
After getting terrible estimates from the dealership, they fixed the car in one week and is now driving smoothly without any coolant leaking. There is a minor body shop repair to be done caused by this terrible dip near the tollway. They recommend Harvey’s Collision Center. Anyways the BMW i3 is now driving. Great shop.
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August 2023 by Deborah Outhavong
My car overheated at passenger pickup at Love Field on a typical hot Dallas day . City towed me to Uber lot where my Allstate Motor Club rescued me . I just went with the closest shop with good reviews. It was no mistake. The owner IS the greeter and manager . Shop immaculate. Obviously why they are busy busy . They could have told me anything and I would have spent thousands on my little VW that had just been inspected. I came back the following Wed after they checked it out . They could find nothing wrong with it . No charge. I know I have a trusted source to turn to should I ever be in East Dallas again . This is why I pay Uber to pay the price with a driver tip to and from Love Field ! Cheers to Love Field Auto !!!
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August 2023 by Dan Burkarth
Hello Owner, I had the white 1997 Honda wagon which you worked on 1/2 dozen times. Overcharged for your work. Never resolved issues on the vehicle. Stand-by my original review. Warning All potential customers to Not patron your garage.Services: Transmission
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July 2023 by Sophia
Went in for a minor fix and they were able to squeeze me in and repair the same day. Helpful, fair, and honest! Will definitely go back for future needs.Service: General repairs & maintenance
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July 2023 by Ron
First time here. Oil change and a/c issue. Service was completed in great time at a good price. So far a/c works good. Will definitely give them a second try the next time I am in need of repair.Services: Air conditioning
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July 2023 by Emily W.
Love Field Auto fixed the manifold intake on my Jeep in 2022. The part was defective and needed to be replaced a month ago. Took the car in and they replaced the part again free of charge. I was very appreciative of that
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June 2023 by D Smith
I recently took my car in because my check engine light turned on. I have tried other Auto Repair businesses and none of them can compare to Randy and his staff. I have been a customer now for 9 years, only take my car for oil changes somewhere else and I recently found out that what I have been told by them has been completely wrong. If anyone is looking for an honest, knowledgeable, reliable, and kind mechanic then I highly recommend this business. Thank you, Randy!Services: Auto exhaust system repair
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June 2023 by Tillman Chase
Got my brake pads and brake rotors replaced here the other week. Car has been working great so far! Randy and the team had clear communication and a quick turnaround. Have only ever heard good things about this place. I’ll be back!Service: Brakes
