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March 2024 by Kyle Breedlove
Worst nachos ever. The QR code system wasn’t working for a lot of people.
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March 2024 by Da Gualtieri
Had to be pretty desperate... did a dirty double love burger... and hot dog w/ cheese & jalapenos... $23...Got a tiny plane double burger (patty had gristle dry w/ no flavor. Hot dog was incredibly small as well... bun was cold.Just sorry I tried, but hunger got the best of me.
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March 2024 by Patrick Wong
Look at the fish filet size and decide yourself why this was disappointing…
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March 2024 by Jennifer Boudreaux
The preferred ordering method is via a code on the table that facilitates ordering from your phone, which seems to be all the rage these days. The gal in the bar was working her tail off. The gal bringing food and standing at the counter smiled and was nice enough. She did eventually help am elderly couple who were ready to leave because of the technological requirements. The place has a Subway bar kinda feel to it. My table added a bit of adventure to the experience with its rocking and rolling, but strategically folded napkins under a foot remedied that pretty quickly. I ordered a burger without a bun, which seemed to boggle their minds a bit, but they figured it out. It wasn't a delicious lettuce wrap like I get at Carl's Jr., by it was edible. The egg and the patty were dryyyyy, and for the price, pathetic really. The burger was maybe medium and warm. I've already mentioned Carl's Jr. for comparison, which has always been better than this, but I got bumped up to first class on my next leg on Alaska, and that burger, on an airplane, out the one here to absolute shame. I won't eat here again.
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March 2024 by M Tol
Food was low quality, patties tasted like the prefrozen pucks you get from Sam's. Fries were subpar.
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March 2024 by NOBLE Life
The lady Behind the counter was super helpful and attentive. For a place that sells burgers, they need to step they game up on the bread. It just didn't feel right like it was maybe too much bread compared to the meat.
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February 2024 by Chris Harrod
Never got a chance to order. Only one setting at the bar and treated like I was a ghost. No love at this shack at all.
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February 2024 by Stephanie Nolasco
Seemed like a good place from the outside. Food is completely flavorless. Chicken tenders ($11) and fries ($5) were barely seasoned with a little bit of salt and nothing else. Fries were a little stale. Some of my chicken was very dry, and some was soft and mushy. I was very hungry but couldn't even finish this. Left me feeling queasy.
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January 2024 by Kurt Hantwerker
Burger was thin and grey and tasteless. Reminded me of elementary school cafeteria burger. Fries were pretty good.
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January 2024 by Danny Roe
Great place good service and great people to talk
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January 2024 by Obediah C
Stupid bartender said I could NOT sit at the bar after i ordered food to go when there was no where to
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January 2024 by Tara Fink
Food was pretty tasty- small portion though. The drinks came out AFTER the food and since the food had jalapeños that was not ideal. I had to go ask them to bring my coffee and then she did not bring the cream and sugar that I requested on the app until she waited on three other tables. Server was friendly to other tables but not us. Probably won’t come back.
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January 2024 by Sayan Chowdhury
This is easily the worst burger I have ever had. It’s also very expensive. It’s located in terminal E in DFW. Stale bread, lukewarm patty and the fries tasted bitter. Worried that they served me old stale food and I am going to fall sick from it. Avoid at all cost there is a chick fila at gate e5.
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December 2023 by Andrea Todd
This review is specific to the DFW Airport location, and my recommendation is that you 100% skip it. Astoundingly overpriced, unbelievably poor customer service, and food literally served cold.And I am not speaking as a traveler who was rushed and annoyed that I wasn't served quickly; rather, the employee manning the front counter (where three overlarge menus were posted on the wall behind her) flatly refused to take our order, instead steering us to an empty table and requiring us to scan a QR code and place our order directly with the kitchen.To be clear, we were the only customers in line. The location was not busy. The final straw was being served middling burgers for $15 each that had clearly been cooked earlier and left to warm under a heatlamp.Perhaps this way of doing business is the wave of the future, but this particular location gives Love Shack a black eye.
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December 2023 by Jerry LeFevre
Absolutely horrible food. The ordering process also involves signing up for 50/month “concert service” if you do not UNCHECK a box. The employee said not to worry “just call your bank!” Yeah like that is so easy, right?I ordered a burger that would be one McDonalds would be embarrassed to serve and would throw out as too old. My wife had a salad of some kind which had a few pieces of dried out chicken and some lettuce and a horrible dressing of some kind. 27 bucks for barely edible food including 3 bucks for a Diet Coke. Do NOT waste your time and money. I love burgers and this one was on a par with the kind you Nuke at a truck stop.
