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July 2023 by K D.
Sean was a great help. Very kind and super helpful. Haven't been shopping in a long time. I was so happy to find a nice pair of jeans. Thank you! I will recommend this store because Sean showed courtesy and was honest. Great jeans too.
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April 2023 by India Harris-Rodriguez
I would give negative stars if possible. I went into this store today with my daughter. The two ladies who were working there clearly had issues. One actually made eye contact with me but still refused to speak. They greeted the customers who came in behind us. They completely ignored my daughter and I as we went through the store although they spoke to others. I walked out and then my daughter came out shortly after. She was extremely upset when they started laughing after I walked out. I will never come here again because they were just absolutely ridiculous.
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April 2023 by Mary Eliza
I came in with my mother today browsing for some shorts to buy for a bachelorette party. This is my first time coming to lucky brand in store to be honest. We did not stay long, not even five minutes. The associates hanging out at the desk ,and this was around 1:50-2:00 pm, looked directly at us when we walked in and said nothing. As we moved to the back of the store, they greeted someone else who came in. My mother was a little ticked off, but remained calm as she didn’t want to make me uncomfortable and left, but I stayed to browse a little more. Didn’t last long because I noticed that they were giggling and watching as she left the store. First impressions are everything and this one was the most uncomfortable experience I have had.
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December 2022 by Abigail Ruiz
Joanna was great and helpful. She made me well taken care of while shopping in the store.
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November 2022 by Mariam Y
Great place. Cute clothes and good deals
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September 2022 by Jamal Roberts
The clothes fit men amazing and that guy Marcel makes you feel good about each purchase promote that man lol
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August 2022 by Angela Fipps
Nina was so helpful in helping me find my size and pick out different styles. I will definitely be back when she is working to help me pick out school clothes! Thank you, Nina!!
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May 2022 by TJ Wagoner
Excellent customer service by Bria S. !!
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December 2021 by Avani S.
I have never been so condescended to in my life. So far my visit to Texas has been full of such kind people, but this place has definitely been the exception. I was trying to return jeans, and they basically yelled at me and made me feel stupid and told me I couldn't return them. The amount of disrespect and rudeness was staggering. I like this company, but I don't recommend this location!
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September 2021 by RWplusB
Two staff members were there. One had her mask down below her nose. The other completely off, spreading droplets, until I walked in. They returned my product easily without hassle but still need better training and understanding of how to limit risk.
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April 2021 by shalesDC
I had an absolutely amazing experience at this Lucky Brand location! All thanks to the fine gentleman that was happy to gift wrap a special present for a friend's birthday.
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February 2021 by Red
Two staff members were there. One had her mask down below her nose. The other completely off, spreading droplets, until I walked in. They returned my product easily without hassle but still need better training and understanding of how to limit risk.
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March 2020 by AJ C
Usual awesome Lucky line. Small store with fairly limited inventory
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January 2020 by T.C M.
Great ptie7dd
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December 2019 by Bren Nelson
Helpful staff (shoutout to Darrell), plenty of selection to choose from & good price points on jeans
