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September 2023 by Alissa
Employees were very rude. Didn't ask if we wanted toppings, only served one ice cream before moving on to the next customer. Refused to put ice cream in a waffle cone
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August 2023 by Tom C
Went in and although not many customers service was very slow. I asked for a sugar cone off the picture on their menu with peanut butter ice cream. After a long wait received half a cone in a plastic cup with one small scoop in it. Could hardly taste the peanut butter, prices were very high. This place is nothing but gimmicks. Will never go back.
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July 2023 by Joselin Otero
Good ice creams?
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May 2023 by Nina Little Pomeranian
Horrible experience. The employee was very rude. I had to ask her to combine the ingredients because she threw the ice cream at me without letting me finish with the toppings. She took it back to "mix" and I noticed she literally had put ONE strawberry. And that 3 chocolate chips. That's it, just horrible. I've been to multiple locations and have never had a worse experience.Don't come to this place, seriously terrible. Paid 8 dollars for melted ice cream and ONE strawberry. What a joke for a place that claims UNLIMITED toppings.EDIT: I emailed like the corporate said 3 weeks ago and no one ever replied. Their customer service is horrible. Please spend your hard earned money elsewhere
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April 2023 by Cassandra Young
If i could give no stars i would. I came here just by chance and I am not one to pull the race card but why are they are serving the other Hispanics. The workers looked me right in my face and continued to skip me and serve others even after i made myself known. Poor service do better
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March 2023 by Hilaree C.
Brianna did a terrific job decorating my son's cookie cake! DnD party!
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March 2023 by Anti L.
I ordered through uber eats and my order keeps getting delayed and right now it's delay past closing time of the store I want a refund!!!
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February 2023 by Amanda B.
We ended up here bc the line at Andy's was easily 40 people deep. We walked in and were excited when we were the only people there. However, Andy's probably would have been faster. I feel bad for the poor girl working on a Sunday afternoon by herself, she was moving as fast as she could. Poor management/staffing made this an hour long ice cream trip and about 30 min just to get our ice cream with only four people in front of us. I can't understand why there was only one girl working during what I would think would be a peak time.
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December 2022 by Erika Echols
Best store I’ve been to! The staff is great and Lilly the manager is amazing! Definitely an asset to the company. She was a extremely helpful.
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December 2022 by Erika Sapeg
Best store I’ve been to! The staff is great and Lilly the manager is amazing! Definitely an asset to the company. She was a extremely helpful.
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October 2022 by Steph H.
Yikes!If I owned this business, I would be horrified I was selling these cookies. I LOVE Great American Cookie Company, I mean LOVE. I have never had a poor experience until finding this location. The first time I stopped in, I got a cookie slice and it was stale. I chalked it up to "it happens". I figured maybe they don't sell a lot based on the location. I decided to give them another go today and got two chocolate chip, thinking they may sell more often and be fresh.Typically the cookies are thin and soft. I got two old chocolate chip bricks. I wish I would've taken my $4 and some odd cents to Kroger to buy a tube of Nestle Toll House slice and bake cookies. I can't even eat what I got, they're that bad.On a positive note...Employees working were nice and busy cleaning up.
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August 2022 by Kritesh Patel
Had strawberry banana shake! Amazing service, and great taste on a hot sunny Texas daysCoolest thing is popular Indian flavors available!!!
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August 2022 by Sofia S.
Hours on Apple Maps says that they close at 9:00pm but when getting there at 8:24pm Marble Slab was closed. Very disappointing.
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June 2022 by CORAL Vicente Dajui
Very good experience!
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May 2022 by Ben Parker
Please update your hoursDrove 40 minutes to get here only for the store to be closed an hour earlier than listed
