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November 2023 by Candace Salazar
I had 3 credits two months ago, right after I canceled my membership. They just disappeared. They also change massage therapists easily. The woman with whom I canceled my membership was pretty rude too. I will not ever go here ever again. Don’t waste your money. Oh and after I was told that my credits had just “disappeared “, the front desk woman had the gall to ask me, “well did you want to book a massage with us anyway?” You must be joking, right???
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November 2023 by Stacy R
Jazmin was fantastic at deep tissue! So attentive and I left feeling refreshed and knowledgeable on how to keep up with the muscle relaxation she provided!
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October 2023 by Edneia H.
Very frustrated with Massage Heights! We have been going in circles and until this day my issue is not resolved. I only went to their facility once and I NEVER signed up for any membership. They started charging me for a membership since April 2023. I have called and spoke to a manager, she promised me that they will reimburse me but nothing really happened since that conversation and another charge came up last October. They emailed me a cancelation form and all the information on that paper was incorrect, nothing was accurate or correct to begin with. I have called their office everyday several times since I noticed this but receptionist would tell me, Boss is not IN and will give me a callback and no callback at all until this day. I would not recommend this place to anyone, as they can't even take care of their customers. Please take care of your purse when you go there or much better pay in cash. They will automatically make you a member without your knowledge and approval!
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October 2023 by Christina Morales
First timer here. Surprised a friend with a couples massage since it was her first time too. Jasmine was absolutely amazing and I'll definitely be back to see her. The place itself is clean, smells great and everyone was very helpful. My insulin pump kept going off and jasmine didn't blink an eye. She made me feel really comfortable and I actually miss her right now ?
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September 2023 by Lendi Ruiz
I want to start by saying, I worked in the massage industry for 10 years. I have had too many massages to count and I was blown away today. (which is extremely hard) Sloan is ABSOLUTELY AMAZING!!!!! I went in, not being able to lift my arm due to shoulder pain. I walked out feeling like a new person! The entire staff make you feel welcome and appreciated. The spa is clean and inviting and I LOVE the complimentary essential oils! Thank you Tiffany for recommending Sloan. Thank you Sloan for the amazing massage!!! See you again very soon!!! <3
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August 2023 by James Galletta
Had one of the best experiences ever hands down? It is absolutely the best massage I have ever had in the world. And I would like to give an honorable mention to the young lady who works in the front MICHELLE she was very attentive to my special requests. She definitely gave the operation the 5th star!
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July 2023 by Dee M.
Once per month I get a massage. I love the ambiance and cleanliness. Each visit is enjoyable and the results I am looking for are achieved.
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July 2023 by Taylor Hawkins
I haven’t even had the opportunity to try this place yet because my appointment keeps getting rescheduled. Twice now. I bought a Groupon for a couple’s massage for my fiancé and I’s anniversary that was two weeks ago. We’re both super bummed that they keep rescheduling us because we were really excited to try it. Unfortunately now we’re looking into if we can get our Groupon refunded so we can go elsewhere.
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July 2023 by Kush Patel
Massage itself was great by Felecia but I was shorted by time, not 1 or 2 minutes but almost 15 minutes! I was also not given the add-on I asked for in the front office. It felt like I was the catch up person since she started 10 mins later than my appointment time. I am willing to give it another try since the massage itself was good but if I feel rushed again then I wouldn't recommend this place.
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June 2023 by Marc G.
I visited MHA recently, and received a standard 60 minute massage from Felicia.My therapist was great, and responded well to my requests to work on specific areas and the desired pressure I wanted.The environment was very relaxing, and I was treated very well. I will gladly recommend this location to anyone wishing to receice a quality massage.
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June 2023 by Ondreaa Nero
Had a couples massage and Felecia and Giant were our masseuses. They were amazing. Will definitely book again.
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June 2023 by Alondra Karwowski
We had a great time! Definitely one of the best ones we’ve visited. No complaints.
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June 2023 by Kelli Payne
Had such a great experience - the staff was so kind and welcoming, and my massage from Jasmine was so quality. Definitely recommend
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June 2023 by Ale Reviews
My mom went to Massage Heights Addison with a Groupon gift from my sister for Mother's day, this included an Add-On and when I requested the appointment over the phone and explicitly requested to get the Hot Stone add-on. When having the massage my mom asked about the Hot Stone and they told her it was not included (without verifying), she thought she made a mistake so didn't insist.When I picked her up on the way home, I asked her how it was it, and she mentioned they didn't do the Hot Stone part, and I immediately call them to let them know they missed the Hot Stone add-on and I wanted to know what should we do about it. They say they could "add it for free next time she book an appointment full price, since the person who booked the appointment didn't add a note to include Hot Stones".They should have checked this when she showed the Groupon email and the masseuse should also check with reception when my mom asked about it, this is basic customer service. At the end of the call they said the Manager was going to call me to see what they could do, but obviously no one call me, because they don't care about their clients.
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May 2023 by jeanie adamson
Wonderful! Kryslys(sp?) was an excellent therapist. She was very thoughtful about my wishes and knew the body so well. I will definitely return for another massage.
