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January 2024 by Adeel Bhamani
Sales person Nadeem helped me out to choose the right mattress and adjustable base suitable for my back. He is an awesome sleep expert. Highly recommended.
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January 2024 by Angie Hendricks
Phil was extremely helpful with helping me to select the right mattress . He was very friendly and understanding. I appreciated the time he took to explain everything to me when deciding on which mattress will work for me. He went above and beyond and was very detailed. I left the store extremely satisfied and confident in my selection.
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January 2024 by Bill DeArman
The sales people we worked with were very knowledgeable and helpful. We had narrowed our decision to two mattresses, one of which was considerably more expensive than the other. The salesperson recommended the lesser priced one because she felt it better met our specific needs. We did buy a mattress. I’d definitely recommend Mattress Firm.
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November 2023 by Tiffany White
Everyone was so helpful. Jonathan helped me pick a great bed and his colleagues like Jeff, helped me reschedule my delivery multiple times due to my closing being pushed back. They were the least stressful and most helpful part of setting up my new home.
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November 2023 by Joy Stoffer
Jonathan was really nice, I kind of knew what I wanted and he showed me the one I had looked at online. Easy process and delivery this weekend!
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November 2023 by Jose Mejia
Nadeem Ahmed was very great, he helped us find the perfect mattress for our first home! Thank you so much for very excellent customer service Mr. Ahmed!
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November 2023 by Sally Levine
Jonathan was extremely helpful and knowledgable about my purchase. Very helpful and understanding about my mattress needs.
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October 2023 by Santhosh Periketi
Jonathan is so good, he gave us a good deal on the mattress. He is a good sales person who understands the needs of a customer well.
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August 2023 by Justin H.
Sleep Specialist Rakobi was AMAZING. Randomly went in the store to see what sort of specials/sales they had and to discuss options. He wasn’t pushy at all, and took his time with us. Walked out having purchased a whole new bed and it’s going to be delivered the next day. 10/10 recommend Rakobi at this location. Thank you so much man! You have no idea how much this new mattress will help me with my ongoing medical issues. PS: Give that man a raise! Kind, caring, patient and extremely knowledgable.
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July 2023 by Zaid Hmoud
Came in overwhelmed on which matters would fit best for my needs since I have a bad back, Sokree was beyond helpful! He quickly identified my exact needs and made this purchase smooth as butter! We are in love with the tempur pedic pillows, they stay cool forever! I will definitely be recommending this store to my friends and family :)
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June 2023 by Christian Strachan
Sokree was amazing (I think that’s how you spell his name). I went to the location on Dallas North Tollway and had such a great experience. It was a very informative trip. There are so many things to consider when purchasing a new mattress, and Sokree had all the knowledge to help guide my decision. Will definitely buy from Mattress Firm again.(Saved a bunch of money too guys, like a lot!)
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May 2023 by Erin F
Nadeem was a life saver for me, I moved from Utah and needed a bed as fast as possible, he was so helpful and got me the best prices and the best mattress and base for the bed! I couldn’t be any happier with the service and how great he was! Give this man a raise!
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April 2023 by J LeComte
Very positive experience. I walked out so happy with my mattress choice. The sales associate Philo was great to work with as he's a professional at his business. A++ Thank guys, thanks Mattress Firm!
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April 2023 by Farah Siddiqi
Sokree Salaeh was very pleasant to work with! I have been on a hunt to find a good bed for myself and he went through each and every mattress and individualized his suggestions for me based on my needs. I have NEVER had that kind of customer service before at any store really. Absolutely went above and beyond and as I was looking around, I saw him giving the same customer service to others that had walked in as well. Hands down, I will never go anywhere else for my mattress, sheets, or pillow needs. I will also recommend my friends and family to see Sokree specifically. That is one man who is passionate about his job and truly enjoys it! Mattress Firm, you’ve got a keeper! ?
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April 2023 by Tracy Strickland
Great experience! David was not pushy or hovering. He assisted when I needed it which I appreciated. Great personality! Explanations were clear and easy to understand.
