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November 2023 by Susan Ballew
David was excellent. He has great customer service skills. He helped me above and beyond the duty of just answering my questions.
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November 2023 by Catherine Kozel
Adam was a lot of help to us in picking out our mattress. All of our options were explained to us and we were able to try out several mattresses to find our perfect pick. We never felt pushed to buy out of our price range.
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November 2023 by J G
Adam, according to him is his name, working today till 8, is very rude he was harassing me the whole time I came into the store and then told me “I don’t know why you came in here? “ When I said I was going to order online. I don’t think it is okay to Harass customers and start arguing because I want to come into the store before making an online purchase?
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November 2023 by Emir Torres
We Needed a new mattress ASAP! So we stopped over to the store while dropping off packages at UPS Store next door. Kobe was super helpful and within 30 minutes we had setup for a delivery next day.
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November 2023 by Moanikeala Dolan
Tim was so so helpful online and through the phone. He made things fast and efficient, while giving me exceptional service all while having a great attitude! You rock Tim! Mahalo for being kind.
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September 2023 by Alyssa Bassler
I really enjoyed my mattress purchasing experience at this Mattress Firm!Tim is extremely knowledgeable and he helped me figure out which mattress was best for me. I've bought a few mattresses in the past and always feel pressured to make a purchase that same day. I actually stopped in a day before to check out mattresses with Tim's help and left without making a purchase. I had such a nice experience that I came back the next day and bought one of the mattresses that Tim recommended. My mattress will be delivered today even though I purchased it last night!No regrets buying from this store and working with Tim!
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August 2023 by Anthony Corrado
Kobe was extremely professional. He showed me 4 mattress within my budget and I selected the best one for me. I was in and out of the store in less than 20 min.I called the next day du to a scheduling conflict with delivery and David was able to secure a new delivery window that fit my schedule within minutes. Great all around product and service!
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August 2023 by Adwoa Owusu-Ansah
My husband and I had an amazing experience at this Mattress Firm location. Adam was extremely helpful and knowledgeable. He made the process of finding the perfect mattress effortless. Excellent customer service!
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August 2023 by Linda Hardge
Mattress Firm has great customer service. David was very helpful and guided me thru the whole sales process. I would recommend this company to buy a mattress and the price was very good. Delivery is free unlike other companies.
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August 2023 by Claudia Montani
I went into this store on a mission to buy a new bed. Ahmed helped me navigate this process with ease in a very enjoyable way! He listened to my preferences and was able to help me find the perfect mattress, and base, and pillows and protector...??Overall great experience with a wonderful person!
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August 2023 by jamaal brigman
Had the opportunity to work with David. Extremely friendly and knowledgeable. Taught me things about mattresses that I didn’t even know existed. He was very patient in helping find the perfect mattress for my wife and me.
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August 2023 by william preston Fogle
A very helpful and informative shopping experience. Adam was knowledgeable patient and friendly. We looked at a variety of mattress brands and types to find the one that fit our needs and budget.
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July 2023 by Jonathan Gonzlez
I was assisted by David. He helped me get a great bed that met my needs & I recommend anybody looking for a bed to go to David. He’s very professional and nice.
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June 2023 by A G.
Buyer Beware!!! Mattress firm refurbishes some of the mattresses that are returned to them, this is why they state it has to be in good condition, just like the other reviewer stated they are selling us used mattresses!!!! They also scammed me & my family for a mattress that was bought, gave a "free base" which turned out not to be free when their defected mattress was returned a refused to return the money for the mattress, police will be investigating this, stay far away from these scammers. Flower mound store does deceptive practices!!
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June 2023 by Shane Moore
David, the employee that works at the Mattress firm location at 2633 McKinney Ave, Dallas TX was extremely helpful for me. I needed to get a mattress in store today because I just moved into my apartment and he made the experience very seamless and ultimately led me to making a great investment in a good mattress and pillow(s) for myself. Definitely deserves a raise and all of the credit due- Shane Moore
