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November 2023 by Mary Taylor
No technology. It took 15 to 20 minutes of lots of key work to just sell 2 twin mattresses. Poor Sales support.
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November 2023 by Tex Bond
Very helpful and friendly folks, got sent to this store by another store and cant thank either store enough for the help they provided and the quickness they were able to do so with finding a mattress for my disabled father, Thank you!
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November 2023 by Paul Walden
We have purchased 2 mattresses from this store and have had good luck both times with them having what we need and very helpful sales staff.
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September 2023 by Henok Habte Gebrehawariat
Ramiro was an exceptional sales person easy to talk to and very helpful!
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August 2023 by Kent Treadwell
Johnny was a great help! Very patient with us while trying every mattress and explained everything so clearly helping us to find the right fit.
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August 2023 by Jonathan Ayala
I was ensured of the service by the representative assisting me, and in the end I got a very satisfying mattress, delivered the very next day. Pretty good!
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August 2023 by TraveŁ KāB
Peter was great and super helpful that i got what I'm looking for same day with competitive price especially before 1 pm you can have extra discountThank you mattress firm and peter
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July 2023 by wendi solorzano
Peter was very nice and attentive he explain everything to us , and answered all of our questions and concerns. Both guys were very nice and patient with us I appreciate that alot . Thank you!
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July 2023 by Robert Granville
Pleasant experience and a LE. Learning Experience. The Salesman was knowledgeable. However, there was no one to help with getting my purchase to my vehicle. He had no way of knowing that I am 67 and suffering with COPD. So I loaded the purchase myself. His attitude seemed really Unwilling to help me get it to my vehicle. Maybe it was because he had to carry it from the back by himself. Then I selected the wrong frame so he had to get another one. Then he had NO CHANGE AT ALL. I had to go and find some change to make the purchase and almost didn't come back.
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June 2023 by Xiaochen Wang
Ramiro is amazing. He is very caring,genuine, professional and he made the whole buying experience very smooth. Top notch customer service ! And we ended up getting the Stern and foster extra mattress to help with my back pain :) highly recommend this place . Price is fair too!
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June 2023 by Melissa Collini
This was a very uncomfortable experience for me. The big thing that made me put one star though was that the associate took us to the clearance section in the back and there was a visible bug on the mattress, and it looked to me like a bed bug. We treated our clothes as soon as we came home.I also felt uncomfortable with the sales tactics. First they let us wander and try things, but as soon as a salesperson was freed up he didn’t seem to give much space even when we said we wanted to wander around. I don’t think he was intentionally rude, but he gave commands instead of suggestions which gave me a weird vibe. At one point when we were on a bed he started adjusting the settings without asking or warning us. It hurt my back and felt really weird that he just did that. Again, I don’t think he was being intentionally unkind, but it felt a little pushy. I think this may be typical for the industry but I didn’t feel comfortable.
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June 2023 by Vivek Parupudi
Ramiro was great in helping me choose the right mattress for me. He was so helpful in accommodating some last minute changes to my order without affecting the delivery schedule.
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May 2023 by Jean Shupack
My last name is Chupack. Ramiro was a delightfully helpful salesperson and my daughters and I chose the perfect mattress in no time at all...and the price was right.
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April 2023 by John Howard
Great customer service and a variety of mattresses to choose from. The sales rep was very knowledgeable and took the time to help me find the right mattress. Thank you!!!
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March 2023 by Utah Slim
Sokree was very knowledgeable about the product and patient in the sales process. No pressure. As a salesperson myself I knew I was dealing with a professional who listened to my needs.
