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March 2022 by Debra W.
First visit was to MCGS in July 2021. We did not want to wait until 2022 for our furniture. We wanted to buy off the showroom floor. We were only given one option for an entertainment center for our living room. I should have known then that of a "decorator" can only give you one option..LEAVE IMMEDIATELY. We have been lied to by Rori Rhodes, Teresa Higdon, and MCGS concerning the delivery of our furniture. Apparently I am supposed to know the definitions of "Ready to Ship", " In Transit" , and "Ready for immediate delivery" actually mean 4-6 months, or in this case MAYBE the end of January, 2022....unless the factory in Vietnam closes AGAIN. Rori Rhodes, NEVER told us about any issues until pressed repeatedly. Today, December 22, 2021 she admitted that out furniture is indefinitely delayed. We paid by check, which means we can not file for a refund under our credit card. Now I know why she didn't want to take a credit card, because we would have been protected. Order whatever you want online, don't go here, they are doing the exact same thing you could do, and you would have more protection and you wouldn't have to pay the extra 20% for her "services". My furniture doesn't match. My personal belongings are still in black buckets with yellow lids from Home Depot. My bedroom side table is a bucket. I have a 300 lb+ coffee table I can not move to clean under. I trusted Rori Rhodes and McGannon Showrooms... for what? $63,000 later I have no shelves, and I am living out of buckets. We went $13,000 over budget (and we were willing to spend more) to live in our beautiful condo that we have worked our entire life for. The pictures are reflective of the current state of our condo. I sold all of my furniture in late August/ Early September because we were going to get our furniture "any day now", but still nothing. There are no answers from anyone at MCGS or Bernhardt Furniture after multiple emails and phone call
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February 2022 by Terri Becker
As a designer in today's crazy market, to be able to stop in to a showroom and to find impeccably made furniture that you can purchase off of the floor is a godsend.I have multiple pieces that I'm looking for to finish a client's project and found a plethora of options available. Audrey was my sales consultant and she was courteous and had great follow-up.The showroom is beautiful and they have really nice vignettes set up for indoor and outdoor options.I have also been to McGannon on several trade industry events, always a fabulous experience.⭐⭐⭐⭐⭐
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February 2022 by Terri B.
As a designer in today's crazy market, to be able to stop in to a showroom and to find impeccably made furniture that you can purchase off of the floor is a godsend. I have multiple pieces that I'm looking for to finish a client's project and found a plethora of options available. Audrey was my sales consultant and she was courteous and had great follow-up. The showroom is beautiful and they have really nice vignettes set up for indoor and outdoor options. I have also been to McGannon on several trade industry events, always a fabulous experience.
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December 2021 by Dwayne Bisbee
Going to the McGannon Showrooms is an experience. They have the friendliest staff. Always lots of smiles and helpful staff. Merchandise is available off the floor for immediate gratification. And you can special order to make it your own. Beat showroom in the area by far. Can’t wait for my next visit.
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December 2020 by Melody Jurick
I am an Interior Designer and have worked with Lea and Frankie for years. They are excellent to do business with from the sales team to the delivery team. Customer service is always number one. They have provided a lot of furniture for my clients, and most recently a very nice recliner for my husband. McGannon is a pleasure to work with. They also have the best selection and service in DFW!
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November 2020 by David Call
Best in Show for quality furniture and accessories. Contact this designer for the very best, be ready to be surprised
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November 2020 by jon marzolf
Very professional and great service! Would highly recommend!
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July 2020 by Hayley Nicolaisen
We were on the verge of having two sofas made, when we found the exact thing we were looking for at McGannon. The quality and design are impeccable. Frankie and another gentleman delivered our furniture to us, and they were beyond helpful. They were willing to try several configurations with complete patience, and took such care when moving our existing furniture upstairs to another room. They went above and beyond what was required, which is so rare to find these days. We have dealt with MANY companies delivering furniture in the last several months after moving recently, and this was by far our best experience. Frankie even followed up to make sure we were satisfied a few days after.I highly recommend this showroom and delivery service. I will be using them again in the future for sure.
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May 2020 by Kathy Allardyce
Long time fan of this showroom, their list of manufacturers is fabulous and varied. The staff is knowledgeable, helpful and fun!The design style displayed fuels the imagination, one of a kind style and if that one isn’t yours it can be ordered to your taste. If you want immediate gratification McGannon is always my go to, for furniture to accessories enormous showroom with ready to go and a warehouse full of waiting to be seen. Custom style a delivery away. They have made that easier recently but adding white clove receiving and delivery for all our designer needs, with the same knowledgeable, helpful and friendly staff. Frankly they are the best!
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May 2020 by Tonia Coleman
I have been doing business with Mcgannon’s for many years. They have a beautiful showroom with an incredible selection of upscale furnishings and accessories. If you’re looking for a one stop shop with a wide range of lines, this is the best place in the Dallas area to shop! Their entire staff is incredibly professional, accommodating, and they always go above and beyond to assist me and my clients.
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May 2020 by LuAnne Hobbs
Have purchased lots of items from McGannon over the years- if I ever have a problem they solve it immediately. Highly recommend them for outstanding service to their customers and efficiency and accuracy on orders
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January 2019 by DiaNativeTexan
Completely inattentive sales people - zero hello from any of the warm bodies “working.” This is why more buyers who WANT TO SHOP LOCAL are turning their back to brick and mortar stores. What a waste of time to drive here, when I could’ve simply added my 6K bedroom set to an online cart.
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December 2018 by Rori Rhodes
My visit to McGannon was delightful. Greeted at the door with an invitation to browse and and asked if I would like water, coffee, or soft drink. The store is beautifully done and the sales staff made me feel right at home and answered all my questions with a smile. Highly recommend
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October 2018 by Dia Catalani
Completely inattentive sales people - zero hello from any of the warm bodies “working.†This is why more buyers who WANT TO SHOP LOCAL are turning their back to brick and mortar stores. What a waste of time to drive here, when I could've simply added my 6K bedroom set to an online cart.
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October 2014 by David G.
I very much enjoy browsing in this Designer District home furnishings store. The selections are truly fabulous. The staff is always friendly and attentive if you desire some service. They not only have a very large inventory but they represent a number of high profile lines that you can special order from if need be. I found some bar stools on my last visit that are made out of very fine Venetian Regal Leather. The list is $1817 but I bought them for $499 each. You can see more on this video.
