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February 2023 by Chris Stone
Old property. Anybody that gives this joint 5* doesn't get out enough. A picture is worth a thousand words. The drapes are older than I am. The number of "lock, take, hide" signs in the parking lot is disconcening.All that said, for the money you can do worse. The front desk staff seem to care some. I hear breakfast is a winner. When rooming on the cheap it's important to be thankful for the smaller things.Update upon departure: to be fair, you can do far worse for the money. Free breakfast was good, free parking is a plus, free happy hour drinks (2) cant complain, and the restaurant isn't bad. The room was clean enough, private, comfortable and large. Everything worked. Hvac was instantly responsive. If you can get past the ugly - this place grows on you.
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February 2023 by Melissa Sommerfelt
Affordable, clean but outdated. Looked like my grandmas bedroom. There was some nasty gooey stain on the wall that made me gag looking at it! This hotel was ok but I’ll never stay here again.
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February 2023 by Kate Alomar
Soo I booked a room a month ago and 1 day before my vacation they wanna cancel my room due to overbooked. This reservation was made before the hotel was filled. I’m not happy with this, customer service sucks.
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February 2023 by Laura Lopez
When we visit Dallas we always like to stay here, it's in the perfect location for our needs. Always great service and clean rooms. Fyi breakfast buffet is great and the guys hosting breakfast are very friendly.
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January 2023 by Deyay Decluette
It took 5 rooms before we got one that was clean but the buffet was
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December 2022 by Tony Holland
I was staying here for a three day conference. I didn't pay for the room myself, so I can't give price I sight. The room was very clean, and the staff was friendly. Their breakfast was very good. They have a nice set up and a very kind and professional gentleman working the line.
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December 2022 by Chief Apostle Rice
I've never stayed here.... Because when I called to ask a few questions they were SO rude that I changed me MIND. the front desk staff needs customer service training. When I asked for a manager, the girl sent me to a guy. ( Who said he was the manager ) and then hung up. I don't understand the lack of Customer service anymore. What is it? And Why do these people we spend our money with feel like it's a take it or leave it time. Money is tight so I'll LEAVE IT !!!!I HOPE THE REAL MANAGER SEE THIS ... ID LIKE TO KNOW HIS RESPONSE... ILL LET YOU ALL KNOW!!!!
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November 2022 by manbyk1
An exceptionally busy and sought after hotel, the front desk provided all I asked. A nice managers reception, comfortable room, all at a reasonable price. As with all others, the breakfast was well, ho hum, powdered eggs, microwave bacon, biscuits, gravy, very average. Parking my motorcycle was a breeze and secure.
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November 2022 by Mike W
Staff was very friendly. I travel for work and this is my 1st time staying here and the last time. When I checked in to the Pool side cabana suite I received a 2 drink voucher for 2 free drinks from 4-6pm upon check in. I show up and no one is even in that area no staff no people, oh well. The room was adequate the hotel is very old paint chipping kind of a musty cigarette smell. For the price point there are much better choices in this area but I thought at least there is a large buffet breakfast that they advertise right, wrong!I show up to breakfast and there are zero people zero staff and no food anywhere so I check out and the front desk guy says someone can make me breakfast which was thoughtful. Good news is there's a waffle house right across the street that serves hot food. I would not recommend this hotel.Safety: The hotel does seem to be safe as it's in a high crime area.
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October 2022 by Roxxy Henderson
This hotel is so awesome. Given the area, my husband and I felt very safe. The staff was very nice and helpful. There was no noise Throughout the night. Our room was nice and cold just as we liked it; The bed was clean and comfy. The style is traditional. We definitely will stay again and the other sister properties they have.
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October 2022 by SassyB diy
Ok where to start?! The rooms are NOT clean even if you call housekeeping to come and actually clean it. The rooms are EXTREMELY outdated and needs serious renovations so please don't think you'll be receiving a room in the condition that's posted on their website. We booked a cabana room which was to include a large pizza, drinks and popcorn, didn't receive ANY of that! In the description of the rooms they state each room has bath and body works toiletries, what they meant to say was they provide one tiny bottle of BBW lol.The toilet has been fixed multiple times but it makes the most obscene noise ALL NIGHT LONG and it's constant so please don't book room 140 if you can avoid it.The hotel and it's surroundings are pretty quiet however so that's always a plus.Overall we will NEVER stay in this hotel again and quite frankly they should be refunding us for a terrible stay! Seek lodging elsewhere
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October 2022 by Deidra Henderson
This hotel is so awesome. Given the area, my husband and I felt very safe. The staff was very nice and helpful. There was no noise Throughout the night. Our room was nice and cold just as we liked it; The bed was clean and comfy. The style is traditional. We definitely will stay again and the other sister properties they have.
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October 2022 by Jacob Ira Anderson (Towt)
Nothing wrong with the hotel. If anything the rooms are inexpensive and yet later than most. We got a suite and are happy with it. On the flip side, it’s a MCM. It isn’t as fancy as other hotels. But it works for our purposes.
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September 2022 by Layla R.
Bed Bugs everywhere in our room. We checked in tonight at 8pm. At 12:30am we went back to our room. Found bedbugs crawling on both beds in our room. Left immediately. Do not stay here.
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September 2022 by eddieb43
Everyone was very nice and helpful. Our bed was big and very comfortable. We had a maybe 55" t.v. The only bad thing was our fridge froze all our pop (soda) and water. We loved the breakfast, eggs were delicious and the fruit was so tasty. We only wished there were pancakes or waffles offered but we had plenty to eat with what was there. We also were given two complimentary drinks during happy hour for every day we were checked in, we weren't aware of this amenity, so it was a real treat. Our location was maybe twenty minutes from downtown where we took the hop on/hop off trolley tour. Unfortunately, the pool was closed and it was 92 degrees out. All in all, we really enjoyed our stay and would go back
