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December 2023 by Sonu
I contacted Aracely regarding MMCU Mobile app and she was very helpful in explaining it. I appreciate the excellent customer service and her thorough knowledge.
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December 2023 by Amy “Aims” Velis
Clean and organized front. Not willing to let someone access the branch manager to increase limits on withdrawals. That's bad management all around. It is something we know for a fact that is doable. They just didn't want to work with us.
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December 2023 by Greg Sargent
June was very helpful and accommodating. She explained everything to me very thoroughly and was glad to do it. I was in and out in less than 15 minutes, including me filling out paperwork. Thanks June!
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August 2023 by Dena Hawkins
Customer Service is rude. When there is an issue, they do not not how to fix the issue. They leave you on hold forever, and is very unprofessional when they are the ones not knowing how to their job.
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July 2023 by Yonas
mmcu is always there for me when I need. I would like to thank apo the staffs for their dedicated service. My great appreciation goes to Imelda for following up my loan request and until it gets approved.Thank you !!
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July 2023 by Madeline Gumbko
Imelda was very helpful throughout the entire process to obtain an auto loan. Would highly recommend!
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June 2023 by Rox G.
I have refinanced two used vehicles with Metro Medical Credit Union. Both transactions were done with Imelda Buchanan and I wouldn't hesitate to use her again. Quick, courteous and reliable. I also have a savings account with Metro Medical and never have had any issues.
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March 2023 by Sha Jag
Terrible Customer Service. Called to speak to someone about my mortgage and was told they were not sure which department to transfer me to. I was transferred 3 times. Unacceptable.
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December 2022 by Don Sin Rostro
To the individual who slandered Rachel teller 57 no she is not the rudest thing on two legs. To the same individual you’re the dumbest thing on two legs ? GO TO SCHOOL ?
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November 2022 by Exhaling New Life! Need A Break Inc.
As the Tiger would says MMCU "is Great"!!! Loan officer Karina offers professional services and advice. My membership services have been marvelous. With the assistance of my loan officer my concern, question, was supplied. Great customer service's.
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October 2022 by Yasser Waqas
The older lady at the front counter really needs some lessons in customer service. Learn how to smile. What an atrocious experience.
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October 2022 by Crypto Poor
The older lady at the front counter really needs some lessons in customer service. Learn how to smile. What an atrocious experience.
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May 2022 by Vanessa Martinez
The team here is amazing! I was able to get a loan and the process was speedy fast! I appreciate Imelda and Daisy for their help on this!Thank You!
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December 2021 by Maryam Sani
You're the best among the whole traders, i was about giving up on trading until i met you, I'm so grateful for how you have help me trade and make so much profit within a very short time.. I highly recommend you Mrs Caroline Jones.. Contact her on Email:
[email protected]
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December 2021 by Julia Brown
I was happy with Metro Medical Credit Union until I paid off my car loan and then I realized 7 months later I was never contacted about the title of my car that Metro Medical Credit Union had since they were the lien holder. I called and they told me they had just mailed it to the address on file and that was that. They didn’t call to confirm my address or send me an email to let me know it was coming nor did they send this IMPORTANT document via certified mailed. This is insane to me. I never received the title so now they title to my brand new car that I worked so hard to pay off before starting graduate school is lost. It’s so disheartening that something SO simple could have been easily avoided. Apparently this is standard practice for them as they never apologized or admitted to any mistake. Very disappointed.
