-
March 2024 by Allen Lee
I'm having a Great experience here
-
October 2023 by Lillie Ayala
Vary friendly helpful employees got a great deal I love Metro
-
October 2023 by Denise watley
Went to get my son a new phone for his birthday. Was able to get him a great phone,case and screen protector for a great deal.
-
August 2023 by Brenda Caballero
Great Customer Service KC is the man he helped me out a lot literally he went above and beyond to try to help me on my iPhone issue being on SOS mode and other issues. I have been with metro for more than 10 years and this will always be my store to go to and give them my business very satisfied KC is a great person and I’ll keep repeating it over and over again Thanks! God bless you!
-
May 2023 by venus brown
My husband n I went in late to purchase a phone. Amber over charged him $140.00 over the amount. Her niece cursed at another employee telling him to mind his effing business. We have always done business with this location because we have always had good service. We live on the side of town-North Garland and we drove there because of Low Down. He is always welcoming and willing to help
-
May 2023 by Joe Lewis
Good customer service
-
November 2021 by Mark & Tharon
I purchased a phone here to find out later that day how badly it was overpriced. After finding it for sale in Addison for $175 and I gave this dealer $375 for it I went in to the store to return the phone with my receipt that stated my return policy on it. I was refused the return and told a bunch of lies. After contacting corporate about the return policy I found out I am in the right to return the over priced unwanted phone. I will post a follow up to see if I am able to achieve that on Monday. But felt in the mean time I would warn all those from giving this authorized dealer any of your hars earned money. They are so shisty here I would really like to see them go out of business because it's practices like this that make me want to not shop in my neighborhood for goods and that is sad.
-
September 2021 by Stanley Johnson
JOE is the man. He made sure I had everything I needed before leaving the store. The crew was awesome we was laughing during most of my visit there while Joe was getting my new phone ready. I never had an experience like that and I plan on making this store my main store to go to from now on. Awesome service
-
September 2021 by Abram Tellez
Wow this is the First time I've ever been to any metro pcs store and honestly feel I could trust him and honestly I think he was a flat out honestly good person to help me with all the issues I was facing.. if you need to go get a phone I insure you that this is the place you want to go.. check it out really good service from all staff there ....
-
June 2021 by Iliana Vargas
Nayely was so nice and helpful she gave us a great deal!!!! Love the service
-
April 2021 by danny chatmon
Manager was very helpful thanks KC
-
March 2021 by Darryl McDonald
In and out and with what I came for, nice!
-
January 2021 by Tonia Vigil
Sucks, way too many people for only 3 team members. Needs a payment ONLY line. Or payment station.
-
July 2020 by Rede Woodard
Metro Pcs.All I can say is its a phone service.Be careful.I have had a very bad experience while dealing with them.Im still a customer but would not recommend others.And the insurance company did us very wrong. Never recieved a replacement phone.After a phone was stolen.Still with the service because I would like to hv communication.But it saddens me that people would perfer to make money rather than do whats right.God sees everything.I have been a customer for years but.some of the stores I hv recently visited hv been very disappointing and even the insurance company did not comply to there terms and agreement.So be mindful when spending your money.People do whatever they can to make a sale.I was in tears when I left this place.It broke up a friendship and trust.But they made there bucks.Go metro
-
June 2020 by Maricela Ramirez
Just went the other day and I had a terrible experience with one of the girls the girl that was helping me out was very nice the other employees were sitting down talking very loud I told them if they can stop talking because I could not hear and one of the girl employees started to argue with me very unprofessional after the girl that was helping me out apologize profusely i left not going back! Need to be more professional!
