-
March 2024 by Amber Delaney
Highly disappointed with my second visit at this store location. Some of the male sales associates are extremely rude to non bilingual customers. I find it very obnoxious and suspicious when a representative is relaying information to their boss who speaks English! I haven't had to go inside a Metropcs store in a while, and I'm starting to question why most of the stores lack diversity when it comes to staff. For the non bilingual customers there's always a language barrier, which makes some of the associates upset when you misunderstand the information their conveying.
-
February 2024 by Guillermo Lopez
Corporate have to look a this store,horrible customer service and They offer everything to sell to customers, and in the end, when you go and complain, they have no response to their scams."
-
September 2023 by John Fritsche
They lied straight to my face about fees on a "free" tablet. I specifically asked if there would be a monthly charge to use it and they told me no. When I check my bill it's $20/month.
-
August 2023 by Shahin Khalili
Lady named tiki was rude,she didn't help me.
-
August 2023 by Melissa Lackey
This is a very busy store due to great customer service, thank you Kenya. She went out of her way to help me minutes before closing.
-
June 2023 by James Jackson
Very poor customer service. Went to this store because my phone wouldn't charge. And I have insurance on my phone. I was duped into buying a phone less than what I originally had. The manager there stated all sales are final. It feels like he only wanted the sale for his numbers. No care about the customer.
-
June 2023 by alex Garcia
Fayaz did a great job helping me
-
November 2022 by T PINTILIEEMPIRE
This wasn't 6 days ago. This was Tuesday November 1st. Making it 2 days ago
-
August 2022 by Benny Ross
I appreciated the good customer service I received last night. I don't know the young man name that helped me. However, he did an EXCELLENT job getting my phone turned back on. He was cool and very knowledgeable. I'll definitely be coming back when I decide to upgrade for another phone.
-
March 2022 by Ashley Marquez
Had a paper on the front door saying " be back in 5mins " 30 mins have gone by and no ones back . Basically closed during business hours.
-
September 2021 by Wyndom Min
Gehad was awesome sauce he worked with me before closing andddddd it took a minute. He is the go to.
-
September 2021 by Joshua Hoffmann
Fernando was amazing! So friendly and nice(:
-
June 2021 by Julie Augustin
Tiffany and her co worker were great. Excellent customer service and both very knowledgeable. Everyone this is the place is great to get good quality cell phones.
-
June 2021 by edgardo aljaral
Fernando help me out evI needed, great CS ever. Im making this my store and family. Finally someone who is interested in helping costumers. Thank you
-
March 2021 by Cashi Williams
The manager is really a sleaze refusing to pay for restorations done to his house.
