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April 2025 by Ken Johnson
Store was to be opened at 10 and it's 11:15 not opened
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March 2025 by Lauren W. Bryant
No employee is every here during the business hours. Doors is always locked after 3
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February 2025 by Kathy Moses
Awful, informed clerk that I needed a replacement screen protector and that I was covered by my plan. No questions asked, simply took my phone and replaced screen protector then told me it would be 20 dollars. When I reminded him that my plan covered the cost he told me they don’t honor T-Mobile plans. If he had told me that up front I would have left. The misrepresent themselves as T-mobile. And to top it off, did a lousy job replacement . It’s cloudy and full of air bubbles.
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December 2024 by Hector Quintero
Amazing
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December 2024 by Jose Esparza
Loved the services
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December 2024 by Wajd Majali
Very bad service and the employee was rude. He told me that I was lying without checking my information.
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December 2024 by Donna Kreischer
Excellent customer service
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December 2024 by Chris Abbott
Great customer service
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December 2024 by Eleazar Cipriano
I went to pay my bill in I was told to wait so I do.But as the time went in asked him why the wait he told me he was on a personal call if I can give him a few more minutes. I told him he was crazy and then proceeded to walk out the store. Remind me that there is nobody else in the store besides me when I walked in. Then when I called customer service all I was told was that they will write a review. A review on that store.
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June 2024 by Sunny Peter
Good service Maxx help me to choose better phone.
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February 2024 by Alejandro Perez
I usually don't write reviews, but I'm thankful for the assistance I got in the store on Thursday January 18. I went around 4:30 pm and the employee (I think his name is Mike) was very helpful and patient. He spend more than 1 hour with me trying to fix my problem and testing everything since I was getting messages but not security verification codes. He was very knowledgeable and actually new about my phone brand (Redmagic), that none of the 3 people we call from Metro support knew about. I recommend going with him for assistance.
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December 2023 by Taiwan Mapping
Poor service
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November 2022 by Jacob Maxie
Went to get my wife a phone today.sonny is the man best customer service from any metro pcs I been to .
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September 2022 by Phyllis Leftwich
Sunny is the best rep. Good customer service skills.
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September 2022 by michelle hanks
Meesh is knowledgeable and courteous. She gave me white glove service.
