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June 2023 by Stephanie Carter
Went here because they used to be a main contact for Metro PCS,all those people were gone,upon entering there were several customers sitting,and two at the counter,one of the representatives had a scowl on her face waiting on a customer,there were c toyv yr
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January 2023 by Thomas Smith
3 stars for effort. Place is clean ( can't say the same for some of the customers) and the staff are willing friendly. There just isn't enough help for the influx of customers. Long wait time for service at times. They do get the job done though...
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November 2022 by Wesley Clark
This location has some of the best qualified most courteous employees I have ever encountered in a metro PCS store. I drive over 35 miles to this location because of the quality and professionalism of the staff. Difficult to find in this day and age. I highly recommend this location.
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November 2022 by Otis Box
Staffing was very professional taking Time with me.
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October 2022 by Carla Banks
Paid my bill an hang out talking with the Lady. Nice place
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April 2022 by COY BANKS
This is the best,experience,ever!!!! I,love shopping,here!!!!
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April 2022 by Lee M
Mr Williams is the owner and as far as I can tell his employees are happy they always acknowledge me the moment I step in the store and have always been very kind to me
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April 2022 by L Man
Mr Williams is the owner and as far as I can tell his employees are happy they always acknowledge me the moment I step in the store and have always been very kind to me
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October 2021 by Portia Whitfield
They were very nice
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June 2021 by daniel roberts
I went in with a little problem with my map app. The little lady fixed it in no time. I'm happy now. Thanks
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May 2021 by Jackie Calahan
The people in this store are so attentive
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April 2021 by LaShaun RedE B Hunt
Purchased2 phones frm here.Poor customer service.My fiance phone was stolen we had insurance we were advised to file a claim.We did.Still didnt recieve a replacement phn.Drove there sevaral days.Account info and passwords where not the ones we created. Name was in system incorrect which caused there insuarnce company to ask us to go bk to store.In which they should commincate to each other as well.we are only customers.Very time consuming no progress. Went to another store they made him purchase another line sd it was cheaper and only wasy he could get a plan.sd call in they wld connect it to family plan.That was also incorrect. I was in tears when I left the METRO on Buckner.Smh. But God see everything so Iknow he will eventually shed light on all these situations
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January 2021 by Phyliss Bell
When I first walk in the store Kassandra greeted me with the most respect she was very helpful and very nice she was very patient with me she knows her job very well . I appreciate her so much . Give her raise and promotion .
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December 2020 by Indigo Williams
GOMEZ, DANIELA AND KASANDRA ARE BY FAR THE BEST TEM EVER! I WAS IMMEDIATELY WARMLY GREETED UPON ENTERING THE STORE! I EXPLAINED TO GOMEZ AND DANIELA THE ISSUE I HAD BEEN HAVING WITH MY PHONE OVER A COURSE OF 24 HOURS MY PHONE WAS OFF AND WOULD NOT REGAIN POWER! THEY WERE VER PATIENT AND LISTEN TO ME EXPLAIN MY ISSUE. GOMEZ AND DANIELA ASSURED ME THAT THEY WERE HERE TO HELP. DANIELA IMMEDIATELY TOOK MY INFORMATION TO PULL UP MY ACCOUNT AND GOMEZ TOOK A CLOSER LOOK AT MY PHONE. NOT EVEN 5 MINUTES LATER GOMEZ HAD MY PROBLEM RESOLVED!!! HE EXPLAINED TO ME THE PROCESS OF A HARD RESET ON THE PHONE!! I AM SO GREATFUL BECAUSE IT IS JUST 3 DAYS BEFORE CHRISTMAS AND I WAS REALLY BUMMED ABOUT HAVING TO SPENDING THE MONEY WITHOUT HAVING ALL MY CHRISTMAS SHOPPING DONE. THIS TEAM IS POLITE, HIGHLY SKILLED AND KNOWLEDGEABLE OF THE PRODUCTS THEY OFFER THANK YOU SO MUCH METRO!!!!!
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December 2020 by Cassandra Spikes
Really appreciate the kind customer service that we receive every time we come through the door.