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February 2024 by Martin Ramirez
I had a really bad experience. The sales representative made changes in my account without my knowledge. I came to another store and they helped me fix my problem, but is not fair for us as customers to walk into a metro by t mobile store and have such a bad experience. Sales representatives are supposed to be trustworthy. The person who helped me even threatened me and i felt afraid for my life.
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February 2024 by George Bolden
This store is full of liers they told me my phone not going to work and they mess with my phone n turn off the service off I went to another store and they fix my phone in one sec they mess with the sim n the other store fix it they are scammer i will never go to this store again ??
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January 2024 by UNIQUE FLOOR SERVICE DFW (Hector Oropeza)
The employee said he cannot take my payment . I had to go to another store & I went to make a payment sum where else n they saw that they add a tablet on my account with out telling me I want file a complain with the police abt them hacking my account and adding thing to my account
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September 2023 by Carlette Powell
Mr.BaBa was very helpful to me in the store we need more people like this with patience kindness careing that did the job perfect. Thank You ..
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September 2022 by Tracy Scott
WENT THERE AND THEY DIDN'T HAVE WHAT I NEEDED BUT I DO BUSINESS WITH THEM VERY NICE PEOPLE
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May 2022 by Patti O'con
No good customer service
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October 2021 by Toyia Sumler
They had the door locked before 9 and I called was told they take the last customer at 8:45 when I told him that it wasn't 8:45 but the door was locked anyway he came up with a different excuse...Smh next time just say you lock the doors early ?
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December 2019 by Yameen Shaikh
Amazing store and friendly and knowledgeable staff. They have got everything you want and they will always work with some or the other deals to make your day wonderful. Highly recommended to visit this store for all your cellphone needs.
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September 2019 by Shiffawn Collins
Absolutely horrible. Bought a refurbished unlocked phone and every time I take the SIM card out it reverts back to being locked onto the sprint network..but I bought the phone at metropcs. Lesson never buy a refurbished iphone from these people. They won't help at all.
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May 2019 by KEISHA TURNER
S.P. has VERY good customer service
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May 2019 by Michael Hannah
S.P is a very good and kind person, he helped me pay my bill and was patient with me listened to my queries and have me all answers also I walked out with a Free Wallet as a Gift.
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May 2019 by Sniper_godhunter
just a subjection don't buy a iPhone from metro they will say you can't get a refund or they will just take your iPhone and wont give it back to you.
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May 2019 by Frankye Gainey
My phone needed to be replaced (run over by multiple cars in the alley, because it fell off my car, didn't know). Anywho, I was not feeling well, but Representative S.P. was very courteous and patient with us. We were able to get a new phone at a great price. We visited the location at 2550 W. Red bird Ln in Dallas, TX. Go for visit. Thanks again So.P.!
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May 2019 by Carlos Dixon
Itzy and SP they're so helpful and kind. They really looked out for me. Great service
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May 2019 by Rebecca Minor
Kazi and sarapapa are so helpful as need sufficient. I really had a great time shopping for a phone. When I come to metro I will ask for those two personally
