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June 2023 by Google user
Went here to get a replacement phone for the phone I lost, I knew we paid extra each month for something like insurance, when I asked the guy, he told me we did not have insurance and would have to buy a new phone. We DID have insurance (PHP) He just wanted to make a sell. 300 dollars not needed to be spent because metro is a bunch of liars and cheats.
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June 2023 by Angelica Greer
Went here to get a replacement phone for the phone I lost, I knew we paid extra each month for something like insurance, when I asked the guy, he told me we did not have insurance and would have to buy a new phone. We DID have insurance (PHP) He just wanted to make a sell. 300 dollars not needed to be spent because metro is a bunch of liars and cheats.
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April 2023 by Funmilola Salome Johnson
I go there regularly but Danyel made a very strong impression on me. Quality service, eager to help and cheerful disposition. I give you my thumbs up ?. Keep up the good ?. ? from a satisfied customer.
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December 2022 by Tabatha Brown
It was okay. They just need to not try and service more then one person when it's two of them and one is in training. That irritated me. I was the first one there and she kept stopping to help the one in training.
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July 2022 by Jawanz Cochran
Rude disrespectful people who work here. They will over charge even if a promotion is running. If you are black do not support these rude Asian and Hispanic people here.
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October 2021 by Woody Sigrist
Nora & Chan really know their stuff and are very helpful and friendly!! They deserve a raise!!!!
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October 2020 by Khan Walizada
they refused to help with my sim card to unlock it
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October 2020 by Aderonke Ajayi
It's okay
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June 2020 by Richard Rocha
Satisfied customer!!!
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May 2019 by Laura Shumate Abshire
The nicest and most effective customer service I have recieved from any Metro PCS. It was the best customer service that I have experienced at ANY PLACE in a long time.
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April 2019 by Hur Chan
Thank you for reviewing the store Jacquelin Willilams.
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April 2019 by Jacqueline Willilams
The staff there was very unhelpful. My mother needed her phone replaced and that it not even bothered to find out why. Spoke with someone named Caesar who did nothing to help other than refer me to customer service. Them spoke with the store owner by the name of Chan who was very rude and abrupt because I was dissatisfied with the service. A week later my mother still does not have her phone. I eventually filed a complaint with the Better Business Bureau due to Chan's store and the HORRIBLE service.
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September 2018 by Ryszard Kwiatkowski
I have experienced high quality service today. They solved problem with my phone.
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September 2018 by Demon King
Lovely people friendly and helpful
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July 2018 by ANGEL AUSTIN
MetroPCS was me and my family's Cell Phone Provider for almost 8 years. I really loved the service. I used to come to this store and the staff were very nice and friendly. They were very polite.
