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November 2023 by Kevin Martin
Extremely friendly and knowledgeable people. They will help you out in any way they can. The service department was great at fixing my machine and Robert passed on a lot of information. Will always return to this store for anything welding related.
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November 2023 by ARS Sales
metroplex welding supply is hands down the best place for all of my gas needs... Their customer service is top notch and every driver Ive had thats come out to deliver has always been super curtious and their inside sales team is always willing to go above and beyond...Here at my company we would not be able to opperate so quickly if metroplex wasnt who they are and what they stand for.... Thank you metroplex welding supply
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November 2023 by Josh Roy
Probably the poorest customer service of a welding supply I’ve seen. They used to be great. Had an account for 15 years with them and stopped doing business with them recently for this reason.
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November 2023 by John Rogers
Helpful and friendly, I highly recommend them.
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April 2023 by Shelley G.
I'm going to be taking some welding classes this summer and I wanted to get ahead of things and buy some supplies I know I'll need. I know very little about welding, but I do know I will need protective gloves and things to protect my clothing, face, etc. I had pulled up a lot of things on Amazon and elsewhere that I was about to buy, but dug into the reviews and felt I should probably buy these things in person where I could handle them and make a better determination. I looked up "welding supply" and found this location & I raced there after work so I'd have some time to look around before they closed. I got there at 4:35. They close at 5. The store is not very large in the front (it may be huge in the back for all I know - but their storefront is modest) and they had about 10 full-grown men standing there that worked there, all shooting the breeze, no one actually "working" or doing anything work-related. No one greeted me when I entered. They all glared at me as though I was an unwanted element. Not too welcoming. I didn't catch on at first - I thought maybe I was interrupting some coworker bonding or something, so I just kept my head down while looking at welding gloves. A few times I turned toward these men to ask a general question, and as I did, they averted their gaze/glare at me and went back to talking amongst themselves. Still, I didn't "assume" anything, because maybe they're just shy and will be chatterboxes when I check out? It was also hard to comparison shop since nothing had a price tag. Then 2 guys walk in and these employees were tripping over themselves to help these men. "Can I help you? Sir, do you need any help?" Over and over. And I'm standing there looking at them like, "seriously? I've been here for 15 minutes and you act like I've got leprosy," but I kept my thoughts to myself as I looked at face shields. As I walked around a corner to see what might be there, I was looking at head caps for under the hoods, a young man with Harry Potter glasses comes up to me and says in an annoyed tone, "is there something I can help you with?" Definitely not the same friendly, inviting tone used w/ the men who had come in moments earlier. I told him, "I don't know what I don't know. I've signed up for a couple of welding classes this summer and I'm looking for some hand and face protection," and as I continued, he looked extremely annoyed that I was still talking. Then he says, "I don't want to sound rude, but these guys have been working all day long and we need to wrap this up." These fat slobs never offered to help me as I wandered cluelessly around their store. They were helping NO ONE. The store did not close for the day for several more minutes. I was keeping no one there by just "shopping." I went there with the purpose of finding specific gear, buying it, and leaving. I've been a legal adult for over 35 years - and in that time, I've never been treated like I was beyond contempt before at a place where I wanted to conduct commerce. It took me about 20 minutes to figure out the problem - I was in a man's territory, and while my money is just as green, these guys did not want women-folk in their establishment - they made that quite clear. About 30 years ago, I took some automotive classes. I was the only girl in the classes, and not one person treated me in the fashion like I was treated at Metroplex Welding Supply yesterday. I understand that there are places where men want to hang out with other men, just like women sometimes need a ladies' night out. But this is a store. If there was a sign on the front door that said, "men only," I would have moved on - but it didn't say that anywhere. I'm not trying to displace men in their roles, take anyone's job, or destroy Western society. I want to learn a new skill and be able to help my husband around our property and also make some things with my soon
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January 2022 by Awais Hussain
awesome place, the only place in dfw that i will deal with, extremely knowledgeable staff and willing to help. very old school feel to the place and i am happy to be repeat customer
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December 2021 by Zack Thomas
Took my welder to the welding supply 3 times, every time I picked it up it wasn’t working. Charged me 3 different times. Won’t go back. Customer service zero. Warranty on their work zero. Won’t buy from them again.
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October 2021 by En Singh
Went there to purchase an oxygen refill and young man at the counter was so excited to charge me “test fee” of $30 along with $12.35 for refill and I was like umm what’s this test fee?he said we charge that to every customer. I made payment of total of $45.85 and left the store got home and hooked up the regulator and turned the knob and oxygen bottle is empty now I have wait till Monday since they are closed on weekend. Delayed my job. CHARGED ME extra and empty bottle given. Very disappointing. On Monday when went to the store to pickup the bottle I asked the older gentlemen that why was bottle missing cap. He stated all the bottles we have are without the cap. Again who knows how much I’m getting in that bottle before going home. I request my $30 fee refunded. Also will recommend all my friends and family NOT to shop at this location they are Scammers. All others location do not charge any test fee but the refill fee which is way less then this location. Don’t recommend this place !!!!!
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October 2021 by Genia Burch (Logcabingypsy)
Better than expected customer service. Very friendly and helpful. Only welding supply house I could find in 20 miles of job site.This will be my go to place for all my gases and welding needs while working in Dallas area.
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September 2021 by Ender Singh
Went there to purchase an oxygen refill and young man at the counter was so excited to charge me “test fee” of $30 along with $12.35 for refill and I was like umm what’s this test fee?he said we charge that to every customer. I made payment of total of $45.85 and left the store got home and hooked up the regulator and turned the knob and oxygen bottle is empty now I have wait till Monday since they are closed on weekend. Delayed my job. CHARGED ME extra and empty bottle given. Very disappointing. On Monday when went to the store to pickup the bottle I asked the older gentlemen that why was bottle missing cap. He stated all the bottles we have are without the cap. Again who knows how much I’m getting in that bottle before going home. I request my $30 fee refunded. Also will recommend all my friends and family NOT to shop at this location they are Scammers. All others location do not charge any test fee but the refill fee which is way less then this location. Don’t recommend this place !!!!!
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March 2021 by Xavier Green
People have told me multiple times that they have what I need and I will be open at the appropriate times just for me to drive across town and they're not open but availability shells that they're open
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December 2020 by Genia Burch
Better than expected customer service. Very friendly and helpful. Only welding supply house I could find in 20 miles of job site.This will be my go to place for all my gases and welding needs while working in Dallas area.
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December 2020 by Zack Brown
Love the people there
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November 2020 by Santos Arteaga
A bunch of cool helpful fellas, great service.
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November 2020 by Joe Minchillo
Easy. Knowledgeable, in and out with everything needed.
