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February 2024 by Alex M.
I'm dropping my review to one star. The gym is not for adults that want to use a real gym. It's a gym for kids to play and elderly people to use some machines. I was on the bike the other day and I had to take an urgent call. There's no phone calls allowed in the gym area which honestly slipped my mind. Rather than tapping me on the shoulder and asking me to take my call elsewhere (which would have been totally reasonable) an elderly lady got in my face and started pointing and screaming that I shouldn't be on the phone. She claimed she was a wealthy donor and could have my membership terminated and to just ask the front desk who she was. I tried to diffuse the situation by apologizing and introducing myself but to no avail. She mocked my attempts to calm her down. I brought staff over and they were at a loss of what to do. I told her and the staff that rather than her try and use her donor power to terminate my membership, I would rather just cancel it and leave. So I'm on the hunt for a new gym. These are the types of folks that you'll see at the Moody YMCA. This isn't a gym for people trying to meet fitness goals. Very disappointing.
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November 2023 by Farid A.
Quality was great. Staff was great. Really friendly. Value of the place was financially helpful.
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November 2023 by Jerri G.
Come see me at the Y in Highland Park! I'm a Wellness Coach, Personal Trainer, & Yoga Instructor at this state of the art fitness center serving the Park Cities area of Dallas. The parking garage entrance is located on the Preston Rd. & Normandy Ave. side of the facility. Take the elevator up to level one and behold the beauty and modern design of this location. Engulfed in natural light, the two floors of the fitness center are a site to see! Everything is new, fresh, & clean including the hardwood floors and gym equipment. There are plenty of classes and youth programs including basketball & swimming. The on-site masseur is such a nice touch! Great to have after a workout. The front desk can help you with membership & ask for Wellness Coach Jerri and we will get you signed up for a fitness assessment and discuss your personal fitness goals. When in doubt, go workout! You'll never regret it.
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October 2023 by Jill Shipman
Clean well maintained pools. New lockers and locker room carpet very nice.Very friendly front desk staff.George in the lifeguard office is awesome. Keeps members well informed, and makes the pool a very welcoming space.
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October 2023 by Karrie Ronk
Great facility, classes are wonderful, alot of equipment, well maintained and the price is right!
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October 2023 by Mandy Scorcio
I love working out at the YMCA! The classes are wonderful, and all are included in the very affordable monthly fee. I also love the Christian atmosphere.
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September 2023 by Brianda C.
I love my YMCA membership because I can go to different YMCA branches when I travel. I happened to want a quick workout fix and stopped by at Moody Family. Spacious and safe underground parking lot. Very nice facility. Clean locker room. This place is definitely more for cardio fixes and machine workouts. They have limited lifting equipment so docked a point there. Overall, would come back if I'm ever in the Dallas area.
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September 2023 by KM
The Moody Y is my feel good place for working out on great equipment that is well-maintained, in a neighborly atmosphere, where everyone is made to feel part of the family. I love that no music is played and the price is very fair. Thanks management for the great job!
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September 2023 by David O.
Clean and comfortable. This roomy gym has great equipment and facilities. Incredible instructors and classes
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August 2023 by Calvert Collins-Bratton
My kids LOVE Camp on the Lake and look forward to it every year! They made new friends and love the funny counselor names. They’ve already asked when they can return next summer!
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August 2023 by Conrado Morlan
A member invited me to a class. The staff and people were very friendly. The registration process was simple and quick. Good facilities and equipment.
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August 2023 by Carol
Great variety of types of fitness group classes as well as times offered. Very clean gym and well staffed.
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July 2023 by Isaiah Moreno
I only took a tour, but the facility is really nice and clean. I look forward to working out here.
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June 2023 by Marco Stokes
I’ve now been to four of these locations and this is by far the best location! Really great staff, awesome facility and they offer great classes! I’ve been going for about 6 months and love it.I’m giving it 4 stars for one reason: I accidentally left my Fitbit there after a work out, called them to ask them to hold it for me, they said they would label it with my name and when I went back to pick it up the Fitbit was gone with only the label left behind. They said the staff member who labeled it did not follow protocol and instead left it in one of the business drawers but now someone took it from there. I’m told they’re still asking staff if anyone accidentally picked it up and if they can’t find it they will reimburse me for it. We shall see…. I’m wanting to give them the benefit of the doubt
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June 2023 by Marco Castillo
I’ve now been to four of these locations and this is by far the best location! Really great staff, awesome facility and they offer great classes! I’ve been going for about 6 months and love it.I’m giving it 4 stars for one reason: I accidentally left my Fitbit there after a work out, called them to ask them to hold it for me, they said they would label it with my name and when I went back to pick it up the Fitbit was gone with only the label left behind. They said the staff member who labeled it did not follow protocol and instead left it in one of the business drawers but now someone took it from there. I’m told they’re still asking staff if anyone accidentally picked it up and if they can’t find it they will reimburse me for it. We shall see…. I’m wanting to give them the benefit of the doubt
