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February 2024 by Jay Smith
I'm delighted that I chose Carstar MVP richardson for my car repairs. After browsing through various local options on Google and seeing the seemingly impeccable reviews for this shop, I was initially skeptical. The reviews were almost too good to be true, making me nervous. Despite my reservations, I decided to give them a try, and it turned out to be an outstanding experience. The customer service was top-notch (A1). They kept me well-informed throughout the entire process, providing step-by-step updates. True to their word, they completed the work on my vehicle by the promised date. It's clear why so many people give them 5 stars – they truly deserve it.
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January 2024 by Sherri Greene
Wonderful service and very nice staff! Highly recommend!
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January 2024 by Alondra Pena
CARSTAR MVP really came to help when I got into my first bad accident! I didn’t know where to start and I was to scared to drive my barley drivable car. They sent someone to tow it in. The guy was there when he said he was going to be and right on time! I did get a phone call or two with updates as well as text messages with the status of my car. They answered all my questions and got me taken care of in a timely manner! I really appreciate their hard work!! I missed my car!!
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January 2024 by Rob Lynch
The experience was wonderful all the way through from when I brought my car in to when I received it back… Couldn’t be happier!
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November 2023 by Kel.#1
My rear fender disengaged from my car on my travels to Texas. CARSTAR Auto Collision MVP address was given to me by one of the managers at my place of residence. How fortunate was I to find a place with people who are professional and polite. The young lady at the front desk was helpful and answered all my questions. Diego, gave me a reasonable price to replace my rear fender. Brought my car in 9:30am left at 10:30am the same day. This is one of the best companies I have ever done business with. Thank you for you help. I hope I don’t need more body work on my car anytime so, but if I do I will be making a return visit to CARSTAR Auto Collision MVP.
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November 2023 by Amy Hamiter
Carstar exceeded my expectations. From the moment I walked in, the staff at Carstar made me feel right at home. They were incredibly attentive, taking the time to listen and answer all of my questions. This level of customer service immediately put me at ease, and I knew I had chosen the right place for my car repairs. The attention to detail and precision in their work is incredible. All the damage to my car was carefully repaired, leaving my car looking as good as new. I am thrilled with the results and the overall experience, and I recommend Carstar Richardson to anyone looking for great auto body repair services.
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November 2023 by Regina Dory
Customer service was great,they made you feel welcome.They also arrange transportation for me when I got their with no hesitation.I would recommend any one to this place.My car looks good, very satisfied??Service: Body & Trim
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October 2023 by Juan valdespino
The lot is a little tight and small when I got there but the job they did was great! They got my quote fast and even got my car done ahead of schedule! Definitely happy with their work
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August 2023 by Julie Pant
***HIGHLY RECOMMEND FOR LIFE****My Lexus IS200T FSport was hit on the passenger side in December 2022.I had done business with Frank a couple years back, but at a different location. His work ethic was impressive, him and his right hand man did absolutely amazing work, and he delivered my car back to me looking like it was right off the showroom floor!! Frank’s obsession with getting things fixed to perfection sets himself apart from all the other body shops I’ve experienced. So I knew at that moment that Frank and CARSTAR MVP we’re going to be my go-to guys with ANY body work.When I called my insurance, Farmers, to report the claim, I immediately chose CarstarMVP to do the work. They make the entire process, from start to finish, seamless. Their attention to detail is precise and they work unbelievably efficiently. Each employee is an integral part of the team and teamwork makes the dream work. Renee is the manager at the Richardson location and she’s a HOSS!!! She handles up on business and makes sure that the customer is thoroughly satisfied-even if it’s money outta her pocket. She strives, AND SUCCEEDS WAY BEYOND EXPECTATION, to make sure every client gets the best treatment possible and makes them feel that their business is extremely important.Thank you Renee, Frank and the whole team at Richardson!! I’m a customer for life and will continue to recommend the shop to everyone!! Que Dios siempre está contigo y que El sigue bendiciendo a uds ?☮️?
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June 2023 by Rob Joy
MVP does the very best body and paint in DFW. They are super fast and the quality of their work is unrivaled. I've referred several friends. No job is too large or too small, they do it all. Fantastic company to work with. Frank and his whole team are always very helpful and curtious. Highly recommend.
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June 2023 by Kimia M.
I had the very unfortunate experience of having to repair almost irreparable damage to my car after having Safelite change out a windshield. Safelite blatantly failed to use proper adhesive in the car and after a torrential Texas downpour of rain, my car was almost totaled out (although it was previously in near perfect condition). The entire headliner in my vehicle was soaked and the interior was badly damaged and in poor condition with the back up camera, electrical not work, lights not working in addition to a lot of cosmetic damage. I worked directly with Renee from Carstar MVP in north Dallas, TX. Being a family owned business, I knew from the get go that she was the only person and company that I trusted to bring my lovely car back into drivable and like-before condition. We hit many hiccups along the way, and Renee was a solid advocate for me during an incredibly stressful process and navigating with Safelite to make them responsible for the damage incurred to my vehicle. Renee went above and beyond and is honest, true to her word, fair, solution-oriented, patient, savvy and there could have been no better outcome working with anyone else. This company is of the highest integrity and I highly recommend them. Thank you Renee and thank you CarStar MVP. I am so grateful to have my reliable and safe car back after almost losing it to the damage done by the negligence and lack of care of another company (who I later found has been negligent with many other customers). I could not recommend this company more - you will truly feel like an MVP - even in the worst and most stressful of situations. I am so happy to know that there are still honoring and truthful people out there that are 100% true to their commitment of customer service and integrity. Thank you CarStar MVP. Thank you Renee. Kimia
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May 2023 by Kristin Weatherly
2nd time using this company. My car again returned to me looking and running better than before our accident.From receptionist to detailer to mechanic and customer service, top notch.Honestly and trust very hard to come by.The owner of this company should be so very proud.Thank you for all your hard work.IIt is not unnoticed.Services: Exhaust
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May 2023 by Jahaira Barrios
I highly recommend this company for any service needed for your vehicle. The service was great, the communication was amazing, the updates on each progress made were even better. They made accommodations to meet my needs during my service. Glad I made the right choice with this company.Services: Painting
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May 2023 by Frank Schaefer (kelledin)
I brought my 2016 Sentra to Carstar MVP for bumper repair after another driver rear-ended me at a red light. They supplied a rental car on-site, then completed the repairs quickly, with an exact match to OEM paint. They also took the time to fully detail the car right down to the wheels and engine compartment.Services: Painting
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April 2023 by Wendy Brooks
I LOVE THIS BUSINESS SO MUCH.First they did a fantastic job of fixing my car after someone ran into me.Then a few months later, I had an electrical issue in the same area (not their fault). They quickly fixed that at a discounted rate (even though they were clearly not at fault for it and I didn't ask for a discount or complain).A few month after that, my son was having electrical issues that would cost almost as much as his car was worth to fix. Renee called all around the city to find used parts so that we could afford the repair. And his car works perfectly now.At all points there is kindness, professionalism, accuracy, and speed. They are at the top of their game. Renee is really, really nice. I am so impressed with them I am in the process of having them restore my classic car, a 1973 VW Type 181 (Thing).Services: Painting
