MyEyeDr. provides a range of experiences based on customer reviews. Many customers praise the helpful staff and the quality of the eye exam, with some traveling an hour for their appointment. The team, including Dr. Flores and Dr. Schultz, is known for being thorough, kind, and patient, ensuring that even young children feel comfortable during tests and exams. Customers also highlight the courteous service from staff members like Eileen and Matt, who assist with paperwork, frame selection, and adjustments. While the staff is appreciated for their helpfulness, some customers note that glasses and lenses can be expensive, which they accept as part of the business today. Overall, MyEyeDr. is recognized for its competent care, friendly atmosphere, and excellent customer service, making it a preferred choice for families seeking eye care.