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September 2023 by Theresa Keenan
If you want good service and healthy nails, do not go to this place! I came in for a gel manicure and pedicure. Since I am from out of state, I have never been to Nail Time and went to the business based on reviews. I am used to a gentle removal of gel polish from my nail that is less abrasive and will not damage my natural nail. Unfortunately, this place does not use this method of removal. Rather, they use a razor like tool to strip the gel polish which also strips a thin layer of your nail. When I asked the lady if I can see the tool she used, she tried to hide it from me. Then when she finally showed it to me, she tried to tell me that they can fix it by buffing it out and that it was part of the process. Of course, I told her that is not true and explained to her that what she did caused damage to my nail. I then asked if I continued with the service and if I were to return back to my home state and my nail breaks in a week what is their policy to bring resolution to a situation when they have caused damage to a customer's nail? She did not give me a straight answer. Rather, she told me that it would not happen because they do it all the time. So, I asked her if that means she is guaranteeing her work? She quickly told me no and again she refused to provide me with resolution in the event that my nails break as a result of the damage she caused to my nails. Instead, her co- worker said that I can report them to the BBB. Of course, I decided to leave at this point. But I wanted to make sure that I shared my experience with everyone else that values healthy nails.
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March 2023 by Lily Martin
The people are AMAZING. They give such cute manicures at such good prices!Services: Foot massages
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February 2023 by Sarah T.
This was my first visit after new management and it was not a great experience. I felt like the person in charge was very unprofessional. The pedicure looks terrible. I won't be going back.
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January 2023 by B H.
I just went on their website and found that they have been massively overcharging me for years. They charged me $45 for a bikini wax and $22 to wax my lip and under my eyebrows when their website says $15 and $15. They have continuously charged me $40 for acrylic fills when their website says $30 and $40 for a basic pedicure when their website says $25. They also don't honor appointments. You can book an appointment and they will have taken someone before you and they leave you waiting for 10-25 minutes because they don't value your time, they only value theirs
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October 2022 by Dallasite
They do a nice job but they do not honor your appointment time. I don’t have time to sit around and wait while they finish up walk-ins. I made my appointment and I was the only one on the books at the time I made my appointment. I also asked to be out by a certain time. Yet, when I arrived at my appointment time, people who came in after me were given priority. I mentioned this to one of the employees who said they’d get me out at the agreed upon time, after I’d been sitting in the chair and my hands unattended for 25 minutes. When she finally got around to me, I was pushed out of the chair, without lotion or the hand massage, yet they charged me the same.
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September 2022 by Vicki Maltese
All of the professionals at Nail Times are the sweetest and I always leave satisfied! My nails last a long time and look fantastic. I also recommend getting a neck massage; they do such a good job.Services: Gel manicures
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June 2022 by Leo V.
Definitely a good time, I don't think the spa package is worth the money though. Either way, the service was good and my pedicure did make my toenails look and feel better. So I would recommend this place, but get the basic package.
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May 2022 by Gigi D.
I got a pedicure on Sunday at nail times and I didn't go swimming or barefoot anywhere I just wore socks and by Thursday 4 of them were completely off and one was half chipped but at least everyone had a little damage and they only put one coat and it was very clear. Because they were basically transparent. And they looked so tragic by Friday I went out and bought white nail polish and took all the remains of the nail polish off and just did them myself
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May 2022 by NORTHWEST TRANSPORTATION LIMITED
Nice personality exhibited by employees. Professional.
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April 2022 by Gabrielle Nugent
I’ve been coming here since I was a kid and I’ll stay loyal to them as long as they stay open.They are honest and helpful. If you’re not satisfied with the results they will gladly fix it for you. I’ve never had a bad experience, but reading some of these comments shows me the customers simply left and write a bad review instead of bringing the issues up with the nail team.Services: Pedicures
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April 2022 by Chandler Skaggs
Love these ladies! They’ve been doing my nails for years
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April 2022 by Gina Craig
Good manicurists, friendly staff, comfortable setting,clean & light & airy
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April 2022 by Noel Nugent
Great service, sweet people, lovely results.
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December 2021 by Sara A.
Kim is amazing and so is the rest of her team. Happy customer for 7 years. The knowledge about colors, styles, and how they all work together to give me perfect nails every time is so good that I never even entertain going anywhere else. I always feel heard and seen and Look forward to this more than any other treatment that I get done.
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September 2021 by Lisa B.
Love this little hidden of a gem nail salon. Very clean and tranquil setting. Jenny did my pedicure, I am extremely pleased. So many nail salons push you through like cattle, not the case here. You don't feel rushed, very relaxing and stellar service.