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November 2023 by pretty posh
horrible teller customer service but there’s never a wait so that’s nice
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October 2023 by Big Ash
Before signing a check, was told a 2 day hold by phone and by branch, called I. 2 days to check the hold up and then told 5 days and there’s nothing that can be done about it. Not even able to void the check.
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August 2023 by Sabrina
The ATM at this location never works after they close for the day. I have come on 8 occasions after 7 pm and all 8 times the ATM dead out of order.
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June 2023 by Bryant
Very nice and professional people. I am a huge fan of NFCU ??
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May 2023 by Joshua Raymond
A great credit union to join if you're able to, they're always very friendly and knowledgeable and willing to work with you. If you're looking to buy a home their mortgage department is fantastic. Always use a credit union over a traditional bank.
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May 2023 by Stevi Michelle Clark
We love banking with Navy Federal and have been with them for years. In fact, our acct was unfortunately hacked a few weeks ago and they have been superb in helping us recover and lock everything down. Morgan Miller also went above and beyond at this branch to help us improve our credit with different options, she really exceeded our expectations. Thank you Morgan!
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February 2023 by Megan Prast
By far the worst bank I’ve ever used. The ATM at this location, which is the only location close, is rarely taking cash deposits, but their funds availability policy for mobile check deposits is laughable. So if you have cash to put in and you work during the day, you’re completely out of luck unless you want to drive to a different city.
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January 2023 by Danyelle Rogers
Almost every time I go to this location, I’m greeted with a smile, & have fast, great customer service. Chrissy/Kristy (apologies for possibly not spelling your name properly) was amazing!! ? ?Awesome customer service, very competent, efficient, sweet, helpful. Seemed sincere & gorgeous inside out. Joyful, kind people who are happy to be at their jobs & treat people with respect—is what society needs. Thank you for the great customer service!! Thank you Navy Federal for training your associates to excel at their jobs. Chrissy/Kristy is a great representative of Navy Federal.
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January 2023 by carmen thomas
I haven’t had any issues with them, I enjoy my banking experience
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January 2023 by Ramón Pizaña III
Holly took care of my needs very efficiently.
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December 2022 by Nastassja Jackson
Chrissy was very courteous and helpful. I appreciate her generosity and kindness will definitely keep coming back to do my business here. The gentleman was courteous upon entering and so helpful on pointing me in the right direction ??????????
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November 2022 by Bryant Redd
Very friendly service. The people here are glad to service you. I haven't had a bad experience yet. NFCU ROCKS
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August 2022 by Founders of Stadia
When y'all ask yourselves, why did they move to Crypto and leave the banks behind? Look at your business practices. You steal from your customers. Now we don't have to put up with it any more. Good Luck.
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June 2022 by R. LeOnis
I have had navy federal for awhile and it’s been a struggle but the most recent thing has burnt me up inside. I have a pending charge on my account that the company says they do not have any recollection of. I have called navy federal twice and both times I am told that there is nothing they can do at this point. My money is just being held and I can’t get support about it. I’ve been told wait 1-3 business days and now it’s going on 5. When I called the guy basically said. Yeah……. That’s a good sign but essentially told me to keep waiting. I do not want to wait for my money!!!!
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June 2022 by Apryll'shustleLLC
Love my credit union..so much better then a Bank. Great customer service!!!!!
