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January 2025 by Local Heroes
Nice little garage/ lot in Dallas. We went to look at a specific truck they had listed and had a drama free unescorted test drive. We were provided good customer service and connections to quick approval digital financing options. We felt the value was good, but within a week, the fancy radio gave out (2019 year). It was around the holidays so we opted to take it to a certified Dodge dealership closer to home to get a diagnosis and chose a refurbished replacement radio. We did call Nikan before making that decision but they mentioned we didn’t buy the warranty. They manager was off as it was Thanksgiving week but we had to move quickly or be without the truck even longer.
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January 2025 by Lisa Lyle
Bought a 2015 Acura TLX last week and was not told that the car was a salvage vehicle. Scrolling through the reviews it looks like there were SEVERAL others that have experienced this same issue. During the purchase, my car was "inspected" by Metro Automobiles in 3 minutes. When I purchased a carfax, it looks as though it was "inspected" by Metro Automobiles in Austin (the purchase was made in Dallas and the vehicle never left the lot in Dallas). I purchased the vehicle on 11/27/24 and it was inspected on 11/27/24. I suspect this was a fake / false Inspection and that the inspector never laid eyes or hands on my car.
Station ID: 1P055626
Station Name: METRO AUTOMOBILES
Filing a complaint with the dmv.texas.gov and encourage others to do the same if you find yourself in the same position.
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June 2024 by Mateo Hernandez
I was there earlier today trying to buy a 2022 Tesla my experience was great at that point until I had left and not even 5 hours later I got 5 different notifications from my credit bureau that I had 5 different hard inquiries which where not done by me I was told that all my information social security number all personal information along with a copy of my license would be shredded as soon as I leave as you can see it was not this place will use your information for personal use an absolute terrible expense DO NOT GO HERE!!!
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March 2024 by Ayodeji Ogunyemi
Purchase my first car here and the process was easy and straightforward.
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March 2024 by Jacobo Lazalde
I purchased my first truck from Sean at Nikan Auto and they made me the process so easy with many vehicles to choose from they had one of the best selections and prices for Trucks I'd seen in my month it took me to choose the right one. I LOVE MY 2017 DOGE RAM 1500 LONESTAR WITH LEATHER SEATS!!!!!!
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January 2024 by Justin Alexander Rea
Just bout my first car here loved it so much, service was a dream. Thank you Shawn and Denice.
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November 2023 by alauna pete
literally bought my dream car here thank you shawn (sean?) ((shon?)) and denice (denise?) !! ❤️ so helpful and sweet! also shout out to her for driving it all the way to my house in fw from dallas
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November 2023 by Stephen Stripling
I bought a 2015 Scion FR-S Release Series 1.0 from Nikan and was really happy with my experience. This FR-S model is rare (only 1500 were made) so I was surprised when I saw that it had a clean title, looked great, and was significantly cheaper than I had found them other places. Denice disclosed the accidents listed on the CarFax, and since the car was listed on CarFax's used vehicle search, I was able to see the car's history for myself.When I realized the vehicle had previously been declared a total loss by the insurance company (not by Texas, however), Denice was more than willing to send me the information I needed to prove that the title was still clean.She was willing to talk with me about this and answer my questions, and I did a ton of research myself to make sure I was getting what I hoped for since I live in Georgia and wasn't able to see the vehicle in person. I found pictures of the vehicle at an auction while it still had damage, and she sent all of the photos and videos I requested after the repairs to get an up close look at the vehicle.When the vehicle arrived in Georgia, I was very happy to see that everything was just as she said. A clean title, runs great, repairs on the major components were good, and I've loved it. I know a lot of reviewers are complaining that they found out their vehicle was declared a total loss, went to auction, etc. But I would encourage you to do research on what this actually means because it varies state to state, insurance company to insurance company, etc. You may be able to get your dream car at your dream price with a clean title if you're willing to get one that's been fixed up a bit. Nikan was great and I would buy from them again!
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October 2023 by Stephen S.
I bought a 2015 Scion FR-S Release Series 1.0 from Nikan and was really happy with my experience. This FR-S model is rare (only 1500 were made) so I was surprised when I saw that it had a clean title, looked great, and was significantly cheaper than I had found them in other places. Denice disclosed the accidents listed on the CarFax, and since the car was listed on CarFax's used vehicle search, I could see the car's history for myself.When I realized the vehicle had previously been declared a total loss by the insurance company (not by Texas, however), Denice was more than willing to send me the information I needed to prove that the title was still clean.She was willing to talk with me about this and answer my questions, and I did a ton of research myself to make sure I was getting what I hoped for since I live in Georgia and wasn't able to see the vehicle in person. I found pictures of the vehicle at an auction while it still had damage, and she sent all of the photos and videos I requested after the repairs to get an up-close look at the vehicle.When the vehicle arrived in Georgia, I was thrilled to see that everything was just as she said. A clean title, runs great, the repairs on the major components were good, and I've loved it. I know a lot of reviewers are complaining that they found out their vehicle was declared a total loss, went to auction, etc. But I would encourage you to research what this means because it varies from state to state, insurance company to insurance company, etc. You may be able to get your dream car at your dream price with a clean title if you're willing to get one that's been fixed up a bit. Nikan was great and I would buy from them again!
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October 2023 by Sean Julien
BEWAREWent to see a 2018 Q50. They have it listed on true car with no accidents. When I came in the saleswoman informed me that it had 1 minor. Not too worried about that. BUt when I went home to look up the carfax which she did not give me there when I asked for it. THE CAR WAS A TOTAL LOSS!
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September 2023 by carmen lozano
Purchased my dream car here! A Benz CLA250 beautifully taken care of in great conditions. Would definitely recommend this business. Staff was super friendly and informational with the entire buying process. Shawn and Denice were amazing!!!
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August 2023 by Johnathan Catchings
Inventory and customer service was great
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July 2023 by Anthony Nguyen
Beware this shop ! SCam
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July 2023 by D. Tins
We purchased a car about a year ago. The staff was very friendly and answered all our questions. We were hesitant to buy from a company we never used before, so we got a car fax to verify the information given by the company, and the information was very similar. The vehicle has only needed repairs you would expect from a car of this condition, make, model and year. So, I give it 5 stars and you should check them out for yourself! Note: for any used vehicle from anywhere... always get the car fax....
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June 2023 by Bruce L.
Purchased a pre-inspection on a vehicle at the location. Multiple major and minor issues were found, asked to fix issues before buying. They said they'd gladly fix the next day and did not communicate back as they said they would. Inquired again about the vehicle that I had intended on purchasing and find out they had already sold it as is. Would not recommend this business at all, does not follow through on communication and terrible selling procedure and product management.
