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April 2023 by Christine Hooker
Just...special, in all of the good ways.The hardware can make your project look a step above the rest. This piece is a converted console made vanity with dual sinks. Thank y'all!
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September 2022 by Joseph Morgan
Walked into store looking for hardware and employee was playing in his phone. No one talked to me. I walked out.
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March 2022 by Delia Escuadra
We went Nob Hill Hardware store in Farmers Branch to get some samples of handles for our cabinet doors. After over 2 months of waiting I gave them a call to learn they still didn’t have all the samples. I asked to get a refund and they ended up charging me almost 50% restocking fee. I was really upset because they never told us we would had to pay a restocking fee for samples, otherwise we wouldn’t of purchased anything. They said it was on the receipt. How the hell were we supposed to check the receipt without purchasing anything! He should of said not to buy samples otherwise we where gonna have to pay a restocking fee on the ones we returned because obviously we where gonna pick only one. We told FRANK we would give them a bad review for this and he said it didn’t matter cause they where already a prestigious company. Very rude person acting like he’s the owner there and even hung up on me while I was still talking. After my husband called him back he was being very cocky. Makes me so sick that they would have a person like that working at a so called “PRESTIGIOUS PLACE”
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February 2022 by Delia E.
We went in to get some samples of handles for our cabinet doors. After over 2 months of waiting, I finally gave them a call to learn they still didn't have all the samples we ordered. I asked to get a refund and they ended up charging us almost 50% restocking fee. I was really upset because they never told us we had to pay restocking fee on samples, otherwise we wouldn't of purchased anything. They said it was on the receipt. How the hell where we gonna check the receipt before we purchased anything. He should of told us not to get samples because obviously we where gonna end up picking only one and had to return the rest. We told them we would give them a bad review and he said it didn't matter because they where a prestigious company already. Unbelievable how rude people are makes me sick.
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January 2022 by Bus B.
Privacy knobs are junk, poor design . Front door Hardware didn't last a year, and evidently comes with zero material warranty ! Customer service is lacking and basically your on your own after install. The Masons
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July 2019 by Pete V.
Great people excellent service. They helped us get all new hardware for our house over the last year. Couldn't be happier.
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March 2019 by Allison Jacobsen
Beautiful and wonderfully diverse products that provide a perfect balance of function and design. Friendly, knowledgeable, and attentive service. This is the place to go for the high-end finish out of a room. Forget the Home Depot generic stuff. This place is the best!
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February 2019 by Katherine Wehunt
Nob Hill furnished all the beautiful hardware for our condo home. And have given excellent service on subsequent needs.
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December 2018 by Cory Martilla
Probably a good company, I think I got the wrong person. I called about 3 times between 3:30 and 4:30 with no success, I raced all the way down there from my office because google said they were closing at 5pm. I pulled up at 4:45pm and a guy was trying to lock the door and was looking at my like a 3 headed monster. "You coming here?" Why yes I am, I tried to call multiple times but couldn't get anyone to answer, I need to purchase some stuff for a bathroom remodel and my contractor said you guys carry the best stuff in the industry. "I got three kids and I am not staying past 5" I told him ok? I am sorry, any chance you have a manager that can help? "No, they are in NY" I turned and walked out. I am confident he was very thankful. Bummer. Sincerely, disgruntled wanna be customer.
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November 2018 by Karli A.
I can't express how glad I am I stopped in here. The internet had an overwhelming amount of options for hardware and as a first time homeowner I don't have a clue! I stopped in and the gentleman was able to narrow down my style in minutes and show my options within my budget. I was able to take several samples and they were able to explain where to place the hardware based on my cabinets. This sounds d*** but the internet will tell you so many opinions. Listen to the pros, guys! As for price, I definitely price matched and they were by far the cheaper compared the same product on wayfair. It was such a relief to be able to touch and feel the products vs ordering and returning online. When i picked up my hardware I took a peek at the faucets. I had been looking for a black 4in spread with limited success. The options they had were more than I wanted to pay so she willingly pointed me in another direction to a big box retailer that would fit my needs as well as educating me on the types of options i had. Seriously great customer service! I will be telling everyone in need about this place!
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August 2018 by Lauren K.
I went to look for some hardware for our kitchen cabinets. Brian was incredibly knowledgeable and very helpful. He let me take two products home to sample against our new cabinets. I returned the next day to order and he was great at helping me choose the correct size for our varying cabinets. I had priced some pieces out previously on Build and Wayfair they Nob Hill was by far less and they had a great selection. Overall very impressed with my experience and will continue to shop here and recommend as well!
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August 2018 by C T.
Awesome products, excellent customer service, and knowledgeable personnel. Brian helped us every step of the way during our master bath remodel. I cannot say enough good things about him and Nob Hill.
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July 2018 by Dr J.
Horrible customer service. They DO NOT care after you have paid them $$$. Zero service!
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January 2018 by Marty Fried
The folks at Knob Hill know what they are doing, what is available, listened to us, made good recommendations and provided competitive pricing. Good service is hard to come by these days. This is one of the places that provides it.
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January 2018 by Anne D.
Excellent customer service at this store! Also an extensive selection of cabinet knobs and pulls at a variety of price points.
