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March 2024 by Stacey R.
I was having a bad morning today, tire problem. So i took my car to NTB on Inwood Rd for help. Walked in and my day already started getting better. I was greeted with good morning and a smile and how can we help you this morning. Mrs Makayla was so great with the customer service and took care of my problem. Super fast repair and had me back out the door. Great job NTB!
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February 2024 by Kim O.
NTB has changed ownership which is disheartening because all the guys I knew are no longer there. They knew me and they knew my car. Anthony and Steven, and many more. Went to NTB on 2/19/2024 on North Central and Lovers. Maggie was so inviting and great at reassuring me about my car and the care that the guys provided. Noe was equally friendly to me and those that were coming into the facility. If I had to impart a little bit of wisdom, I would suggest that if the workers see anything out of sort, or a potential problem, that they warn (HEADSUP) customers so that they can prepare to get it fixed when they go for the next visit. The old employees did that and customers appreciated it so much.
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February 2024 by Cindy Pride
This location is amazing! The customer service is exceptional!! And they do complimentary air checks!! Noe is always very helpful whenever I come in!
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February 2024 by Joevanny Valdez
Stop by to get a price on tires and Noe the manager was very helpful. We order my tires and I will be in this weekend.
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February 2024 by Joe Gonzalez
Stop by for an air check for free for my truck and Joel was very nice and I was pleased with his help
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February 2024 by Kiera Jacobs
James was very professional he got my car in and out quickly. Excellent service I will be returning.
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February 2024 by MastaPiece Compositions
I have always chosen NTB over other stores and the specific location on Vickery Meadows is the reason why. Paula was so welcoming and friendly. I was in and out and left with a smile on my face. Will for sure be frequenting this location.
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February 2024 by Mary Beth Harrison
I stopped by today in my Jeep due to low tire pressure light showing. They checked all 4 tires and filled all with air for free. While walking back the employee looked at the tire on the back of my Jeep and checked the spare. It too way very low. They are so through and helpful. I get all my tires replaced by them.
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February 2024 by Daniel Short
Always great service at this NTB.
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February 2024 by Andom
Very good and nicely welcomed by Noe
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February 2024 by Niccole F.
Great customer service! I have have been going to this location for years and they have always taken care of my car!
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January 2024 by Anna Chang
Noe was amazing, he helped me out with my tire replacement.
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January 2024 by Bailey Dial
Paula was super communicative, timely, and speedy with service.
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January 2024 by Sam Yanez
Don’t think I’ll ever go anywhere else when it comes to any issues that I have with my car. They always do a friendly, fast and great job. I always end up paying more than what I hope to spend on my car like in any car shops, but I can’t regret spending my money in such a great place.
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January 2024 by Allie
I had a wonderful experience at NTB today. My car had a flat, and since it was Sunday, nowhere seemed to be open, except for NTB. When I arrived, they told me there were several cars ahead of me and that it would be a handful of hours. They recommended I head out and come back when my car was ready. Of course, I was not thrilled to be car-less unexpectedly for the day, but I appreciated the honesty, as opposed to having to sit there and wait for hours. NTB ended up calling me a couple (about 2) hours later; they got to my car quicker than I’d anticipated! When I picked up my car and learned they were able to simply patch the tire, they didn’t charge me! This was a very pleasant surprise. I was very impressed by the level and quality of service I received at NTB and will surely go back there next time I have an issue with my tires.
