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February 2024 by vince gensberg
Only Place ill go , Wayne treats people with the most honest respect
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February 2024 by Charles Finegan
Wayne and team went above and beyond for me. They saved me some money and did an exemplary job. Will happily come back for any vehicle service needs.
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February 2024 by Ym
Amazing service. The manager is a true professional.I got a flat tire and they were able to patch it. Also they had the 19inch tires in stock just in case.This place is great and manager gave a great experience.
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February 2024 by Tiona Wyatt
Friendly location, very helpful. Wasted no time assisting me and my car! Surely appreciate them and there hard work.
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January 2024 by F H
Helpful staff. They provide great service.
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January 2024 by Danger
Great place, quick check in, accurate time frame estimate. I dropped off in the morning and picked up on my lunch break. Wayne made sure to go over all services needed and the purpose as well as all findings. I’ll be back when it’s time to buy tires!
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January 2024 by Master Crafter
Wayne and Makayla are the best at the counter , so polite and helpful . I highly rexdonend going to see them for any of you auto care needs!!
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January 2024 by Juan Torres
I attempted to drop off my vehicle on January 18, 2024 at 8:45 in the morning spring valley and inwood location. . I tried to explain to the front lady that I was receiving a check electrical charging on my dashboard when I was cut off stating we don’t do electrical here at national tire and battery really ? I asked if they could check my terminals she said they don’t do that here even though they have done it at NTB many times before she asked “at this location. ?”saw another customer runoff with a better tire price and front lady didn’t seem to care, not the reception I want to hear after I just spent $500 a week before replacing battery at NTB. I guess I won’t be attempting to ever come to this location again
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January 2024 by Allie R.
I had a wonderful experience at NTB today. My car had a flat, and since it was Sunday, nowhere seemed to be open, except for NTB. Thank goodness! When I arrived, they told me there were several cars ahead of me and that it would be a handful of hours. They recommended I head out and come back when my car was ready. Of course, I was not thrilled to be car-less unexpectedly for the day, but I appreciated the honesty, as opposed to having to sit there and wait for hours. NTB ended up calling me a couple (about 2) hours later; they got to my car quicker than I'd anticipated! When I picked up my car and learned they were able to simply patch the tire, they didn't charge me! This was a very pleasant surprise. I was very impressed by the level and quality of service I received at NTB and will surely go back there next time I have an issue with my tires.
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January 2024 by Chris K.
I did not know that NTB sold all of their Texas locations to Mavis. With that being said, I went to this place mid-2022, when it was under the Tire Kingdom ownership. I had purchased their "lifetime" balance/rotation package from NTB. Little did I know TBC/NTB was slowing selling off their retail location to Mavis. If they knew they were selling all their stores, they should have discontinued all their "lifetime" package services like tire rotation and balancing. Fast forward to today, I'm paying for balance and rotation. Mavis won't honor what you had at NTB under the old ownership. Customer service was great, but the fact that I paid for something that I only used once, I don't drive my weekend car too often, is just frustrating.
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January 2024 by Jeff M
Always great service and a fair priceGood staff and honest adviceThanks!
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January 2024 by Cathy Partin
I came in with low tires and a dragging dust cover. Excellent customer service, especially during the holiday week!!
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January 2024 by Ashley Williams
Just came in to get our vw tires patched up, and Justin the service manager knew we were on a time crunch (heading out of town). They got to the suv quickly and efficiently and we will be back for all future tire issues!
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January 2024 by Chelstres
The service here was exceptional. Got a nail in my tire and they were able to patch it super quick and it not cost an arm and a leg. We were in a bind trying to get back home to Austin and get our dog who was boarded and they did everything they could to get us out of there in time. Not to mention it was a Sunday and most places were closed or had 2+ hour waits. 10/10 recommend their services, thank you guys for helping us. We are feeling truly blessed.
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January 2024 by Jesse Garza
Amazing, Justin is awesome, 5/5. Love my Nissan.
