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January 2024 by Julia Little
0% help over the phone. Where is the customer service?
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December 2023 by Jessica Murrah
Guy was a complete jerk this morning! Didn’t want to do a return so magically he couldn’t find it and advised I go back to store I purchased. He was rude from the moment I got there because he has stitches in his mouth. Probably shouldn’t be at work if he’s going to be rude!
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October 2023 by Stacy Vasquez
Very helpful even though they didn’t have the hose I needed. Good customer service that gets you in and out.
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September 2023 by Alex Murphy
Amazing service!! I have been in the automotive industry over 15 years. Friday evening the guy with the short haircut and glasses came in clutch. A lifesaver! Thank you!!!
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September 2023 by Rafael Herrera
Very bad service from a dispatcher name Leo n counter # 380789 he wouldn't want to help on a part that they didn't have in their location.
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July 2023 by jon doe
The Worst O'Reilly I have ever been to staff is rude no ones greets the customer, people that work here look at you as if they are doing you a favor instead of providing the help customer needs taking my business to Auto Zone.
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May 2023 by Kendria Ray
THEY NEVER ANSWER THE PHONE
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April 2023 by Lauren Wahlstrom
Love this location! Stephen helped me find what I was looking for and even ran out in the rain to make sure it was the right part. ???will go back to this location just because of that.
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February 2023 by Jacqueline Martinez
These workers are some sorry a** workers. Super lazy.
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November 2022 by Consuelo T
Unprofessional and rude for no reason I understand your having a bad day but don’t take it out on customer worst part is that it was the assistant manager ?? guys name was Leo
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November 2022 by Eric Nyandwi
They are very slow , don’t go to this auto parts
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October 2022 by Susana Chan
Horrible serviceManager and employees very rude and slowEven phone calls to this place is the same
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August 2022 by Antonio Noyola
Unprofessional and rude for no reason I understand you having a bad day but don’t put it on with guest
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August 2022 by JC novoa
you find everything at a very good price
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June 2022 by Dedrick Davis
I went in to get a battery. Usually at auto parts store they will install your battery for you. But this place not so much. Don’t know his name, but he told me he couldn’t take out my battery and install the new one. I was told to go home and take out my battery myself and bring it back. WTF…he was too busy flirting with his coworkers to help. I immediately left and went a different location where my needs were met with no complaints. The Grand Prairie location on 303. The West Dallas location need to fire everyone working there and get employees that actually want to work.
