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October 2023 by Chef A
Yall need to hire more employees. So that some one can be on the register and someone else can help customers with questions or even just to do a battery check. An individual should not have to wait for a line to clear just to get a battery check. Especially after already waiting in line to ask for help... If you can't do it all just say that and get some help.
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September 2023 by Trejoun Wantmills
Went here for an emergency and they didn’t even have a device to check on the car.
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July 2023 by Jennifer Mathwig
Horrible experience. Extremely rude employee told me not once but twice "hurry up, I only have 25 minutes to close the store". He was so angry to be "helping" me that he was completely unconcerned that I was broken down in the 100° heat desperate to simply buy a battery and be on my way. If you're prices are higher than your competitors your customer service better make up for it; it did not. Do not spend your money here!
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June 2023 by Pd Win
Tool loaning is great for the do it your self but don't keep it too long
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June 2023 by Zubair Sharifi
The African American tall guy is very rude person.
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April 2023 by Miss. C
Helpful employees and reliable low cost laborers who will help with on the spot auto services
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March 2023 by Roy Thomas
I had an experience at the Auto Zone on Forest that had the potential to be disastrous, but Jessica went above and beyond to help everything go smoothly. I could not have expected a better experience. Good customer service should always be rewarded; hopefully this review will highlight how amazingly she worked with me.
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February 2023 by Denise Lee
Customer service makes all the difference. This was my 2nd time trying O’Reilly’s. (Wasn’t happy at all with the Park Ln). The guys at the Forest Ln location went above and beyond to help me with simple bulb change. They were courteous and professional. I will come back to this location.
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February 2023 by Travion Powell
Great service guy with the glasses and mask
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December 2022 by Heath Elliott
Awful experience due to rude employees, rude & insulting managers, as well as used dirty tools!! Stay away at all costs!! Either find a different oriely's or go somewhere completely different! Autozone sells the same quality (lower end) tools at the same price. Employees aren't just rude but they are ignorant as well! They don't have a clue what they are talking about so do not trust their advice. They sold me a broken tool set to start. Then I got home and not only noticed that they were broken I also noticed that they had been used! I turned around to return them immediately and when I got there the manager refused to refund or replace the tools because he said that they were dirty and used! I tried to explain the situation to the manager but his response is that he wouldn't sell any tools in that condition. So according to him I have no common sense and that I'm also a liar! AVOID THIS STORE AT ALL COST!!
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December 2022 by Ron Stocklos
While waiting patiently in line for over 30 minutes I witnessed an employee swear at a customer at the top of his lungs. I felt so uncomfortable I left immediately.
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December 2022 by Deborah Stocklos
Just witnessed 2 employees screaming at a customer while using profanity
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July 2022 by Amanda Mota
Thank you so much to Anthony and Steven for for their help!!! So professional, knowledgeable. I came in with my car overheated. Steven helped pick out what I needed and gave the guidance on what to do when I got home. You are the best!!!!
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July 2022 by Nina Natalia
I don’t have enough words to thank Anthony at the Greenville & Forest Location for all his help. From the minute I walked in I got the best attitude and friendly service. I left my car running because my battery kept on dying. Anthony was fast to find the right one for my car with 3 year warranty and even replaced it even though it was 108°F outside. He answered all my questions and after comparing prices online I realized I got the best deal even when he knew I had no other choice at the moment. Highly recommend this location! Professional, affordable, friendly, and very clean! ?????♥️
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June 2022 by Private Business
John the manager and his whole staff ( i wish I knew their names too)..all of them was a pleasant...John took his time with me( not knowing nada about what im looking for nor what I need).....I will be returning there again ..BIG JOE the O Reilly mechanic at this location was also pleasant and knew the anatomy of my car ...he knew what I needed.....thanks
