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September 2022 by King King
I highly recommend this bank! Their customer service is top tier.
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September 2022 by King Jones
I highly recommend this bank! Their customer service is top tier.
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July 2022 by Elena Chavez
The worst bank I have ever had . Always paying my mortgage insurance late . And no one can ever help with our questions.
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February 2022 by Shana P.
If I could give this bank 0 stars I would. This is the WORST BANK. 1. Hidden Fees- A lot of hidden fees 2. Online Banking is down every week without notice 3. Management (specifically at this Sylvan location) is AWFUL- they are rude, unprofessional and unhelpful. Chevell is the assistant manager here and she is very difficult to work with. Her manager Cotis is unresponsive and unhelpful. 4. Closed on Saturdays 5. No ATMs! And you are charged when you use other ATMs
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December 2021 by Johnny
This is absolutely the worst bank you can use for a mortgage company. They told us that we did not have insurance in March 2020, we sent them everything they asked for more than three times. Eventually they added an insurance policy on top of the insurance I already had, even though they had used our escrow account to pay my insurance policy. So I canceled the insurance policy I had then they found out I had insurance and canceled their policy. For three days I had no insurance on my home. Luckily the place I had insurance before was happy to have me back as a custom. Now I’m actually receiving the same notices again. This place is so big their departments do not talk to one another, that’s why they can’t ever get anything right! Use anyone besides Origin Bank
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June 2021 by Chris Shultz
Best bank in town with the friendliest folks. A bank that truly cares about its customers - no other bank in town will take the take to learn your name & your kids names ... Origin goes above and beyond in everything they do.
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February 2021 by johnnyp628
This is absolutely the worst bank you can use for a mortgage company. They told us that we did not have insurance in March 2020, we sent them everything they asked for more than three times. Eventually they added an insurance policy on top of the insurance I already had, even though they had used our escrow account to pay my insurance policy. So I canceled the insurance policy I had then they found out I had insurance and canceled their policy. For three days I had no insurance on my home. Luckily the place I had insurance before was happy to have me back as a custom. Now I’m actually receiving the same notices again. This place is so big their departments do not talk to one another, that’s why they can’t ever get anything right! Use anyone besides Origin Bank