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March 2024 by G. Supertramp
Laughably overpriced.
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September 2023 by Chad Harris
Shadow Gives Orvis 5 Paw!The power of marketing goes a long way when you target the right customer, and today, Orvis hit a grand slam.The Orvis Dog Book landed in the mailbox filled with everything Mr. Shadow could ever want or need. Deana and I joked about how his human sister, Emerson, would challenge the Orvis shipping team with Shadow monogrammed doggie decor.Deana and Shadow headed out the door to run errands. First stop, Sugar and Sage on Lovers, then to the park, dry cleaners, and, of course, a stop at Orvis.The team members are so pleasant at the Orvis location at Preston Center. They greeted the dynamic duo and helped Shadow take a spin for the free Orvis tennis ball- by the way; Shadow might be the only dog on the planet that doesn't chase tennis balls.Shadow found a new favorite collar and added a light for late-night walks to ensure he sees all the best spots to sniff.If you have never shopped for canine couture at Orvis, it's worth the trip.
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July 2023 by Emily W.
I had an absolutely fantastic experience at Orvis! From the moment I walked into the store, I knew I was in for a treat. Not only did I find exactly what I was looking for, but I also received exceptional customer service from a wonderful young man named Davis. Davis went above and beyond to help me find the perfect items that suited my needs. He was extremely knowledgeable about the products and had a genuine passion for what he was doing. His friendly demeanor and willingness to assist made my shopping experience truly enjoyable.
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June 2023 by Kim
Michael's Fly fishing 101 class was fun and informative! Benjamin helped me choose flies and he was kind and considered my budget needs too.
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June 2023 by Charles Adams Photography
Excellent class given by Michael. Great instruction and information.
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October 2022 by Sheri Quisenberry
Friendly, helpful sales associates. Love their clothes
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August 2022 by J L.
Love Orvis and their great sales!! My dogs love love love Orvis too. Two words..."lifetime guarantee" and zero questions ever. Quality...best customer service, great prices, full guarantee. What more can you want?
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March 2022 by Robert Green
Store didn't have item I saw on-line and on-line was a 6 month delivery date.
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February 2022 by Eddie Melvin
Largest location with good selection and friendly staff. Easy parking in back.
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September 2021 by Luke Brandenberg
Great customer service, team members are always kind and go out of their way to be helpful.
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April 2021 by Fer Mestre
Excellent place, great products and service
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January 2021 by Edward Snukka
Good stuff
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November 2020 by Sam G.
If I could give ten stars , I would. So it started with me stepping on the tip of my trusty 20 year old Orvis flyrod. After a brief period of grief I checked the Orvis web site for repair services and it said that any rod that is 25 years old or less, no matter what the circumstances were for damage, would be repaired for free. So I took my broken treasure to the Orvis on Preston Road in Dallas to check out this claim and it tuned out to be as true as written. They took the rod and said it would be 4-6 weeks and it would be shipped to my house. I patiently waited for four of the 4-6 weeks and called to see if they would check on the status. They said it was on track for the six week time frame. I hemmed and hawed and finally asked them if they had a program like a car dealer....a loaner rod while your personal rod was in for service. They said not formally but come by anytime and they would let me borrow a rod. Which I did that afternoon! Caught a bunch of small bass and perch in the Paluxy and the Nolan over the next couple of weeks! A few weeks later I got a package from Orvis at home and I anxiously opened it. It was not my rod....and it was broken in several places! Seemed odd. So I took it to the Preston Road shop again and quizzically asked why would I get a rod that wasn't mine and oh by the way it was broken. They did a little work on the Orivis computer and noted even thought it wasn't explained very well in the communication piece that came to my home, they couldn't repair my twenty year old rod so they were sending me a brand new rod. Well, yay for me, but look...it's snapped in several places. So they proceeded to say that they are sending me another new rod, but we are going to upgrade you to a 2020 version of the 9' 6 wt Orvis Recon and keep the loaner while we get it in the mail to you at home. Caught more bass and perch with the loaner. My beautiful new rod arrived two weeks later and I returned the loaner with a big grin and a thank you. I immediately took the new Recon out to the Paluxy. Moving upstream from the FM 205 bridge I made a backcast, caught it on a tree, made a way too forceful forward cast ....and broke it on the first day out!!!!!! Wow, so the next day I sheepishly returned AGAIN to Orvis with my day old rod and said , "Yes, I am an idiot" , I broke this thing and since I have only had it one day and you guys have been so nice I will pay for a repair. The Orvis folks at Preston Road laughed with (at?) me and said "no way". Our promise of repair no matter what still holds so expect your repaired rod in the mail in 4-6 weeks and here is the same loaner for you to continue fishing in North Texas water! I got the repaired Recon in the mail in the promised time frame, returned the loaner and wrote this review. I also bought a bunch of flies, some new forceps and a fishing shirt since. A customer for life! Thanks Orvis and the Preston Road staff especially the Texas Aggie who helped another Ag get through this craziness!
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November 2020 by Patrick Morgan Gleason
Such a great brand and people! Bbb.
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September 2020 by Cesar Soto
Loved coming here and even learning how to throw a fly rod. Great experience.
