-
March 2024 by Quinton Vincent
This coffee shop is beautiful and it is in prime location. No matter how nice the coffee shop is the most important thing is the coffee. The coffee at Otto's is so bad that me and my wife didn't even drink a 1/4 of it. It tastes like cheap coffee that you would get from a local grocery store. I think the owner's need to go back to the drawing board on the coffee they use. I ordered a latte and my wife order a cappuccino. I won't be going back to this place.
-
February 2024 by Christopher Sinclair
Such a nice experience every time I go in. The guy there was really super kind to me. I showed up a little before they opened and he popped out and handed me my regular order before the lights were even on. The store is clean. The food is fresh and good. The drinks are consistent and top notch. The employees are kind and happy. This is what a café should be.
-
February 2024 by Ana n
Many food options! Great
-
February 2024 by Kate Legako
Had a very pleasant experience. Drink and service wad
-
February 2024 by Victoria Quynh
FOOD INSTAGRAM: @northtx.gemz••••? WHAT THEY’RE KNOWN FOR: connected to the Adolphus Hotel in the heart of downtown Dallas, Otto’s has tons of visitors from Dallas and out of town coming in and out as hotel guests.? THE VIBE: business casual, black, modern, basically a luxury coffee shop.? PRICE: ~$7? WOULD I COME BACK? Yes.••••Overall Rating: 10/10- I loved my experience at Otto’s coffee. The coffee was perfectly balanced and not too sweet. It was robust but the amaretto flavor was not overpowering.- I actually started walking around during my study session and omg it’s so beautiful! I probably wouldn’t go back to study mostly because there was no one working around me and it was more of a sit and chat coffee place.- There are SO many places to sit inside of the coffee shop and in the Adolphus hotel itself.- Only heads up is you’ll most likely not find street parking and your best bet is to pull into the Adolphus hotel garage and get valet done for $10. Tell them you’re going to Otto’s.
-
February 2024 by Anthony Bady
Had an awesome experience at Ottos!Mikael, Edgar, Patrick & Nicole was very well versed in the coffee science and very hospitable. They have a gift in not only their service of the hotel guests but also inquiring coffee minds searching for the perfect flat white.I will be back
-
January 2024 by A Kaner
We had a short trip to Dallas and this was the closest coffee shop to our hotel. It is inside the Adolphus Hotel. We went there 2 mornings and I have never seen so grumpy staff in my whole life, at both days. I am talking about whoever was at the register, for 2 different days. I said "Good morning", no response, I said "Thank you", no response, I said "Bye" and no response. They justlooked to my face. They never smile and, never greet you as well. I am sorry that I ordered something, that's what it felt like eating there. Coming from a hospitality and hotel management background, I never form an opinion at one visit. But if this is happening twice, then it is not a coincidence or a person's bad day. Two different staff members on two different days means there is a very low standard and no understanding of hospitality whatsoever. I do not recommend this place, go spend somewhere who appreciates your business.(Ps: I had no interaction with the Barista, so this review is not about her)
-
January 2024 by Aram Davtyan
Really bad service. We ordered waffles, breakfast tacos, and drinks. A few minutes later they told us that they are out of waffles and our tacos never arrived. The tea was also made (or left on the counter without notice to become) so dark that I had to ask for it to be remade. And by the way, this is after we left a big tip. Imagine what service you will get otherwise. :)
-
December 2023 by Carlos Ramírez
DECENT COFFE AND SNACKS. I LIKE IT A LOT BECAUSE IF YOU DONT GIVE A F YOU CAN USE THE WHOLE LOBBY TO WORK. MID COFFE AND FOOD BUT REALLY GOOD ATENTION. TOP 10 COFFE SHOPS IN DALLAS. I RECOMEND THIS PLACE
-
December 2023 by Summer Gajewski
Walked here from another hotel cause of the reviews. This is just a subpar hotel coffee bar. The breakfast taco was…not good, I couldn’t finish it. The half waffle was definitely something my high school cafeteria served, very soft and limp. Served with Mrs. Butterworths fake syrup. Coffee was very average.This is definitely not the same place I read about in the reviews. Must be under new management or something. The menu on the website is not what they serve.Barista was very polite and hard working.
-
December 2023 by Victoria Vasilyeva
Cozy atmosphere and very good coffee. The only cafe in downtown is still open on Christmas day. Really enjoy after my long walk.
-
December 2023 by Brian Connery
Drip coffee was stale and undrinkable. Friend enjoyed her Chai latte. Snacks were overpriced. Pleasant space.
-
December 2023 by Yareli Urzua
Great and cozy place to have a
-
December 2023 by Sijil Patel
Shatara and Edgar were awesome, so friendly and the coffee was amazing!
-
December 2023 by Giulia Maugeri
I stopped in by accident and found the most generous, kind and helpful team. Lucy and the other guys who helped me through my stressful morning deserve a shoutout!Breakfast was delicious too: I had pumpkin latte and a croissant.Thank you again guys
