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January 2024 by Haley
Service was mediocre, the guy behind the counter looks like he hated his job and we were told that we can only try one flavor each why I wanted to try a total of two flavors and I’m not sure if he was wanting me to pay for a tasting sample of one of the flavors after we went back-and-forth and pleaded with him if we could try one more, he finally gave in. Don’t recommend customer service is really rude and below standard.
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October 2023 by Mason Blair
Try the pumpkin spice if you’re basic like me and find yourself in the area. ??
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September 2023 by MB T
Over-priced $10 for L cup, 3" diam. 2" - 2.5" high of product. Air pockets underneath. Flavors bland and not real sweet. Not satisfying. They let you taste some, which helps. Looks pretty, but not flavorful or too good.
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September 2023 by Marz T.
High priced! $10 (w/tx) for a large cup. (3" diam, filled 2.5" high, at most) Flavors taste mediocre, not real refreshing. Coffee/cookie was decent for 3 bites, then tasted drab. Mango pepper is water based like sorbet. Cherry vanilla was bland, not too sweet, like flour is a filler. She just put it in the cup when I wanted to try it. Not packed down - lots of air underneath. Not worth it.
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August 2023 by Belal Alsibai
Way over priced
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August 2023 by Samm James
Excellent mango passion fruit smoothie
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July 2023 by Mary H.
$6 a small scoop kinda outrageous for me!Hazelnut and chocolate is what I had Soft texture good flavor. Bougie mall and bougie gelato in a cup . Mmmnn nah I'll pass next time
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May 2023 by Katlynn Nguyen
Delicious flavors as always!
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April 2023 by Michelle T.
Paciugo is a beacon of light in a sometimes dreary mall snack landscape. Craving something to satisfy a hankering for a light hunger? Well, push away the pretzels, curb the cookies and forgo the fries. Paciugo is here to elevate your mall snack offerings and provide you with a seemingly-endless kaleidoscopic array of delicious gelatos and sorbets.When first walking up to the line, you will be struck by the incredible variety. At the beginning, you have the sorbets. These tend to be water-based, non-dairy and full of flavor. These are great options if you have dietary needs or looking for something that is lower calorie. There is a revolving roster of sorbets and some of my favorites are the Mango, Berry and Banana. As you progress down the line, you will see the gelatos. These too are also changing frequently, but one of the things I love about Paciugo is the variety of flavors and their ability to interpret complex flavor profiles into their creamy and satisfying offerings. Take the Panna Cotta Wedding Cake flavor...it tastes even better than it sounds! The flavors are inventive and I have never been let down by trying something new here. In fact, that's part of the reason I love Paciugo so much- they are always bringing something new and I'm always delighted with my experience. Standout flavors I've tried thus far are Strawberry Milk, Semifredo, Banana Creme Pie, Berry White, Pistachio and of course the Panna Cotta Wedding Cake. Some of the varieties have toppings or drizzles that enhance the flavor and lend that much more to the experience. I love that not only are the gelatos well made and taste fantastic, but their presentation within the cases make for an experience unto itself. It's exciting to think of the possibilities and gaze into the beautifully presented options. As for pricing, another great thing about Paciugo is the prices are incredibly reasonable. I've only ordered the Piccolo (small) or the occasional Regulore, because it's very filling and with the petite spoons you receive, the gelato is meant to be slowly enjoyed- right up my alley! You can also get multiple flavors in a serving (depending on the size you order) so it's nice to be able to explore different flavors in a visit. This location also works the line quickly. Even during peak weekend hours, the space is well-staffed and you can get your order fast. The employees are always super-friendly and I get the vibe that they enjoy working there. Overall, Paciugo is about as close to GOAT when it comes to mall snacking. The quality of the product is top-notch and an incredible value. The service is quick and there are so many options for flavors and different dietary needs. Take all this and present it a in beautifully sophisticated presentation that evokes the Italian coastline- and you have a full-fledged 5-star experience you'll want to keep coming back for!
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March 2023 by John Salon
If you're like me and have a serious sweet tooth, you absolutely have to check out this gelato ice cream parlor in Dallas. I mean, seriously, it's like heaven in a cone! The moment you walk in, you'll be hit with the aroma of freshly-made gelato that will make your mouth water.But the real star of the show here is the gelato itself. They've got some seriously creative flavors that are out of this world! I mean, who would have thought to put rose petals in gelato? Pure genius! And if you're like me and have trouble making decisions, the staff here is super helpful and patient. They're more than happy to let you try a few flavors before you commit (pro tip: try the hazelnut, you won't regret it!).Plus, the atmosphere here is awesome! It's got this funky, retro vibe that makes you feel like you're in some kind of cool, underground dessert club. And the seating area is perfect for hanging out with friends or going on a date.All in all, I can't recommend this gelato ice cream parlor enough. It's got everything you could want in a dessert spot - delicious flavors, great atmosphere, and fantastic service. So do yourself a favor and treat yourself to some heavenly gelato goodness. Your taste
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January 2023 by miya G
First timers we got 2 flavors it was so delicious kind of pricey though this cup was $7 but it was worth it definitely recommend ❤️
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January 2023 by miya so pretty
First timers we got 2 flavors it was so delicious kind of pricey though this cup was $7 but it was worth it definitely recommend ❤️
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September 2022 by Richard Cole
Taste was good but too expensive for the amount given..
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July 2022 by Sandy H.
Good gelato, many flavors to choose from. Always get a gelato from here when I go to NorthPark Dallas Mall.
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July 2022 by Jennifer J.
I enjoy great gelato, and both flavors were delicious. Definitely try it when you're at the mall.
