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February 2024 by Emilio del Conde
Went in to buy some clothes and Polo was the only associate there and he was super helpful. Give the man a raise
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January 2024 by George G
Poor customer service, they where so rude and it looked like they didnt want to help me out.Also they would take a very long time to come back from the back with the size I was asking for
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January 2024 by Jacob Brushingham
Asked a question to an employee and they walked away without responding after clearly hearing me and just not giving me the time of day for what reason? No clue.
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December 2023 by tachae
Had outstanding service. Polo went above and beyond for me and my husband. I had been walking in heels all day and wanted a comfortable shoe he accommodated me so quickly and sold me on the shoe immediately! He also provided me with a chair to sit. Great service! Thank you polo!
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November 2023 by Thizzle Mbo
Polo and dj great customer price service
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September 2023 by Caitlin McAlanis
The staff aren’t friendly at all and on top of that they don’t seem to have received any training. The supervisor/lead that the young girl called over couldn’t help me order something online that they didn’t have in store.
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August 2023 by Karsyn Barnett
staff is not friendly, and not helpful…tried to overcharge me when it came to the sale they were offering…overall bad experience
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November 2022 by Katy Reeves
Gr8 deals BOGO jeans and pants... love my new hat 30% off!
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August 2022 by MACK GYRL
refused to sell item off the mannequin or look in the back ?
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August 2022 by Rebecca Noameshie
Lack of sizes and signage on sales very confusing. Clerk was difficult to understand because she wouldn’t speak up and was double masked. No problem with masks but expect to speak up over them, the music and other people.
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August 2022 by Mike kunaschk
Put back on the shelf over 400 dollars worth of clothes for my daughter,... im not buying all that and she can't try it on... closed dressing rooms?
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March 2022 by Nikki Fauber
Worst customer service I have ever witnessed. My husband & I went there to get a online pick up at the Galleria Location. We waited no joke 45 minutes for that order when we got there. We were passed along to 4 different associates. One wouldn't just stay with us to assist. Everyone we worked with was rude, one sales associate rolled her eyes at us when we asked what was happening. Yes they were busy but at the end of the day they work customer service jobs. My hubby & I were kind so they had no reason to treat us like that. Seems like they have a management issue - no one seemed to understand what they were supposed to do. We got to chit chatting with the sweet lady with her infant by us and she stated she had been working on a return for an hour with what she thought was one of the managers. Just overall a really disappointing experience. Won't be supporting online or in store again.
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March 2022 by Leslie S.
Ridiculous sales. Two pair of jeans that are buy one, get one half off but they are not from the same rack. Too bad, can't help you. So ridiculous. Have this problem every time I come in. Signs are not posted properly and workers are not helpful. Terrible store.
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February 2022 by Samantha Stinson
Avoid this store. The employees are very undertrained. They don’t know how to process returns or exchanges. Not one.
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February 2022 by cancer killa
Overall positive experience, everyone was great and so funny but Ashleigh was rude. Clothes are cool too.