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April 2024 by S Davis
I recently dined at Pappasito’s Cantina on Lombray and was thoroughly impressed by the impeccable service. Let me say that Edgar Perez (Kitchen Manager) was the greatest. His customer service was top notch. He ensured that my meal was a memorable one, providing excellent recommendations and ensuring our satisfaction. I can’t recommend this location enough for a fantastic dining experience.Thank you Edgar
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April 2024 by Grissel Rodriguez
Bret was are server this evening and he was kind and attentive. Food was delicious.
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April 2024 by Milton Murphy
Everything was awesome! Arlene was our waitress. She did an outstanding job and then we spoke with Jackson the manager, and he went out of his way to show how Texans really do business! highly recommend! And will definitely be returning! their tamales are outstanding!
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April 2024 by Anna Marie Tucker
Bret did a great job as our server tonight ?
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April 2024 by Steve H
Great food with great company ??
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April 2024 by diana baker
Great beef fajitas. We enjoyed to happy prices of margaritas and queso and guacamole. Bianca was awesome. ?? she was polite and very hopeful with the menu and getting our food
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April 2024 by Neal Shook
Best texmex I've ever had! Our server John was amazing and even the chef Kevin personally came to our table to ask for details about a food allergy (garlic) to accommodate it.Kid-friendliness: We had a 20 month old baby with us, the staff brought crayons and a coloring page and even showed him how they make fresh tortillas and gave him some dough to play with!
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April 2024 by artbynd
Sunday night! The fajitas were fabulous - so tasty! I would eat them every day if I lived near this restaurant.I would like to give a special shout-out to our professional and friendly server Zena for her recommendations and good humor in dealing with our strange group!Kudos for a delightful and delicious experience!
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April 2024 by Bobby Phillips
Waiter Brett did an excellent job, was very friendly and provided us with a 5 star experience. Food was excellent as always
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April 2024 by Dayna Jackson
So delicious!!
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April 2024 by Keith Refior
Bret was the best server I have had since Pre-Covid.Love the whole Papas franchise, first time eating at Pappasito’s and will be back whenever I’m in Dallas.
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April 2024 by Terrie W
My very first job was as a hostess at a Pappasito’s Cantina. For years I have thought that Pappasito’s had good food and great service at a fair price. This changed in the last few years and it made me sad. Because of this I did not frequent any of the Pappasito’s restaurants very often. My perspective changed this past weekend. I cannot say enough good things about my experience.The food was good and the service was outstanding. My family (4 people) went to have dinner(April 30th). The food arrived and was good, but we noticed my daughter’s salmon was a little underdone. She and I were just looking at it and discussing eating around the middle. We were not going to say anything. Alex, manager on duty, noticed us talking and looking at the salmon. She came over and offered to make a new one. We said not to worry about it, but she insisted. It was obvious that she really wanted to make certain my daughter had a good dinner, she even comped the salmon dinner. Alex also went out of her way to make certain everything else was good and we enjoyed our evening out. She checked on us through the rest of the meal and even brought desert. The brownie was fantastic - highly recommend. We would have never said anything about the salmon, but Alex saw a problem and made certain to fix it. It is nice to experience excellent customer service again from a restaurant chain that was once known for their dedication to the customer experience. Thank you Alex! I will definitely be back on a more regular basis.
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April 2024 by Emily Sanders
Went on a Friday night and didn’t have to wait at all to be seated. Alyssa was our server and she was so friendly, informative and quick. Guacamole and hot chips was so good and the veggie fajitas I had were delicious!!
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April 2024 by Talise Dubois
Alyssa was a great server! She was so friendly and made a great recommendation for my meal.
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April 2024 by Smile More
We had a blast tonight and it was LARGELY because of the customer service that Bret gave us. He was truthfully really attentive and just a pleasant and memorable server. I would come here again just because there would be a chance to have him as a waiter.
