-
January 2024 by Chris Herrera
I had the best car buying experience at Park Place Volvo. From the time I walked in to driving off the lot with our brand new XC60, the experience I received was first class. John Bradford was both knowledgeable and pleasant to work with. My wife is really enjoying her new car and would highly recommend Park Place Volvo to everyone!
-
January 2024 by MARSHA BYERS
Madi Pethick was so easy to work with while purchasing our Volvo XC40. She was waiting for us after we spoke on the phone. She was informed and answered our questions. We could not have asked for a better experience in purchasing our vehicle. We will want to work with her again!! Thanks Madi for your hard work!
-
November 2023 by Kale R
My salesperson, Oscar Rodriguez, is the best! He responds as promptly as he can. He even goes the extra mile to responds even on his day offs! Very patient and thorough when responding to all the questions I send to him. No doubt in my mind that he deserves those commendations in his desk in the last quarter. There were some glitches along the way with the vehicles but in the end with generous considerations from GM Donny and Sales Manager Germaine, Oscar was able to deliver the vehicle that I need for the safety of my family. Thanks, Volvo! You definitely earned my business not just this time but all the years to come. Your team was able to keep the reputation of great quality and best customer service that Park Place dealerships has to offer!
-
November 2023 by Sergio Hernandez
Had a really amazing experience at Park Place Volvo thanks to Edgar! He and his team continue to show outstanding service for their clients. He helped me with my purchase of my XC60 R Design which I loveee. He is quick to answer any questions or concerns. I highly recommend Park Place to anybody looking for their next Volvo.
-
November 2023 by Casey Becker
Thought I was getting my daughter a nice, reliable first car for college, but just as warranty runs out they pushed “the button” and problems started happening So I Had my daughter’s car there in the service department for roughly two weeks, and it was ready in the time promised, but now (a month later) there are more electrical problems than when it went in they will not honor. Summary: Don't buy a Volvo. Not reliable and poor service
-
October 2023 by Nicole C
I had an amazing experience. Jim went the extra mile for me, showing me multiple models and trim levels until we found the perfect match to my needs. This is my second Volvo I have purchased with Jim and I wasn’t the easiest customer! He was incredibly patient and took all the time I needed. His assistant Henrietta is a delight as well, she kept me company during all the paperwork!
-
October 2023 by Monte Aldridge
I was looking for a used super duty truck and I ran across Park Pl., Volvo the atmosphere could not have been better. I was assisted the whole time by Taf the best salesman in the whole world. She helped me with my trade-in financing, relieved any of my worries explain to me the entire process and had the entire legwork process done when I got there, requiring me to only be in the dealership a short time. Overall, my experience at Volvo was the best Tia, my salesman was the best five stars, a professional and a gentleman.
-
October 2023 by Sergio Xavier Hernandez
Had a really amazing experience at Park Place Volvo thanks to Edgar! He and his team continue to show outstanding service for their clients. He helped me with my purchase of my XC60 R Design which I loveee. He is quick to answer any questions or concerns. I highly recommend Park Place to anybody looking for their next Volvo.
-
September 2023 by Kathy Herring
We had a wonderful experience purchasing a new Volvo at Park Place. Taf assisted us throughout the process and did an amazing job. He was very knowledgeable, warm, friendly and patient. He gave us all the information we needed but never pushed us to buy the vehicle. He took us on a nice test drive and kept educating us along the way on features of the car. He could not have been better
-
September 2023 by Terry M.
Top service !!my salesman Edgar was the best he made sure everything was perfectI when I drove my new car off the lot Awan is a great sales manager who is dependable and reliable (That is hard to find these days.)I will only buy my Volvo from Park Place given the top notch service.
-
September 2023 by Allison Ray
I recently had the pleasure of purchasing a new car and I must say that my experience was absolutely outstanding from start to finish. The dealership's commitment to customer satisfaction and their attention to detail truly set them apart from other dealerships I have visited in the past.From the moment I stepped foot into the showroom, I was greeted by friendly and knowledgeable staff. They were not only professional but also genuinely interested in understanding my needs and preferences. The salesperson assigned to assist me, Edgar/Aaron was incredibly patient and took the time to answer all my questions without any hint of pressure.One of the things that impressed me the most was the extensive selection of vehicles available. They had a wide range of makes and models, and their inventory was well-organized and impeccably maintained. I appreciated the fact that I was able to test drive multiple vehicles to ensure that I found the perfect fit for me.When it came to financing, the dealership's finance team went above and beyond to secure the terms that worked well within my budget. They explained all the financial details clearly, and I never felt rushed or coerced into any decisions. The whole process was transparent and hassle-free.On the day of delivery, the dealership's staff made sure that the car was meticulously cleaned and ready for me. They took the time to walk me through all the features and functionalities, ensuring that I felt comfortable and confident in operating my new vehicle.Overall, my experience at Park Place Volvo was exceptional. The staff was friendly, knowledgeable, and genuinely interested in providing the best customer service possible. They made the entire car buying process smooth, stress-free, and enjoyable.
-
September 2023 by Devin McHatten
Bought a CPO Volvo XC90 at Park Place Volvo. It was the best car buying experience I’ve had. I worked with Daphne and she was very responsive and helpful.
-
September 2023 by nikhil chowdary
“Highly Recommend!”Working with Aaron was an absolute pleasure! Aaron is extremely patient, I never felt pressured to make a decision, and most importantly, a professional - who knows the car business inside and out. The buying process of my Volvo XC90 took just 3 days. The best part – Aaron stayed in touch with me the entire time which only made the buying experience even more enjoyable. I highly recommend you talk to Aaron if you are considering buying a vehicle.
-
August 2023 by Tim Garrett
We purchased a new XC90 from Edgar yesterday. We had a great experience - Edgar worked with us to make a great offer that we felt comfortable with. In addition, we had the whole family present (2 year old and 2 month old); Edgar was extremely patient and helped us occupy our kids, even offering paper and markers from his desk for our daughter to color with. Would definitely recommend!
-
August 2023 by Olivia Zimmerman
When having to buy a car in a hurry (in April) I found one at Volvo park place Dallas. The sales man said it had everything I wanted on the car and it was in great shape. When mydad went to pick up the car not only was their a big chip of paint on the door. The chrome piece was coming off on the center console. They messed up on my lisence plate and burnt my personalized plate, my car has been in the shop for 3 months trying to get everything fixed that was never fixed before I was sold the car. I have been waiting over 3 months on the money they owe me for the lisence plate they messed up. Not only that but the manager didn’t return my calls for weeks, tried to short me on the money he owed me (which didn’t work because I have proof of what he owes me), but now trying to take my car back to Dallas from Oklahoma because he doesn’t want to pay to fix it up here anymore after he said he would. I will NEVER buy a car from here again nor would I ever recommend this place to anyone. It has been nothing but a nightmare dealing with this dealership and I can’t wait to sell this car I literally just bought. I have been in a loaner Curtisy of Volvo Tulsa. God bless them for helping me fight this battle and working with me every step of the way. They have been going to bat for me with the park place Volvo as well.