-
February 2024 by Vanessa Vanscotter
Was able to find exactly what I needed for my 7 year Olds daddy daughter dance accessory wise!! Great remodel
-
February 2024 by madison r.
waited nearly an hour for my order that was supposed to be ready for pickup. The employees were rude, on their phones, talking, and standing around while multiple people were waiting. they watched me stand waiting for 30 minutes (after balloons were supposed to be ready) before even starting my order. will not be back
-
January 2024 by Marty Jensen
Cool place all kinds of cool s+++! Staff was cool some cute gals for sure
-
January 2024 by D God
Love this place
-
January 2024 by Kate Stark
Terrible service. I was told there was an hour wait on balloon service, however 5 employees behind the balloon counter complaining about how much they had to do. I asked one question and got nothing but attitude. I’d give 0 stars if possible.
-
January 2024 by Marcus Lumpkin Sr.
First time visiting..Thought it would be more of everything for parties.....looked like i walked into a HALLMARK store
-
January 2024 by Rob Cook
I would rate this store a zero because their customer service sis trash. I was attempting to return an item, and I was informed by Nicole the manager on duty that they will not accept the item due to them putting seasonal items away. I have the receipt and item was purchase 11 days ago, therefore, it is well within the 30 days. I will never return to this store again, and I will contact corporate.
-
January 2024 by Carmen Ramirez
I had not been in since the revamp of the space. It seemed easier to find things. I found everything went for!
-
January 2024 by Luis Tejada
Whatever you want for your birthday party
-
January 2024 by Sarah Robertson
Quick and prompt
-
January 2024 by Nikki H.
Ordered items from the store. Used their curbside pickup. Checked in online and no one came out. Ten minutes later I called the store. Someone answered, got my info and said they would be out with the merchandise. No one ever came out. I physically couldn't get out of my car due to a hurt foot. It would have taken me too long to get the items. This is so sad. Where is the management. Terrible customer service. I actually will probably call their corporate office.
-
December 2023 by Olivia M.
I went to pick up a couple of balloons today. While I was getting them helium, a beggar approached me and I declined to "contribute to her financial distress" she then approached the cashier inflating the balloons and she gave her some money to contribute to her distress. I really do not know if a soliciting should be done inside the store to the people working the counter, while working with costumers but that's this party city store.
-
December 2023 by Sindy Smith
Nice store but poor selection of party supplies..
-
December 2023 by Lou Gasco
Really disappointing. Looking for Marathon celebration items. Answer I got was "we dont have any" I asked..."Well do you have anything that might be similar?" Found myself pushing the store personnel for creativity. Wound up walking the messy aisles by myself and found a few things including a 'Congrats' balloon.So I asked Two young ladies who were blowing up balloons if i should pay first before they blow up the balloon.They answered "We arent taking balloon orders right now." Coldly, matter of factly. Not even a 'I'm so sorry" or any options.Customer service out the window. I went to pay.I asked the cashier if there was any way we could sneak in a small balloon to the two ladies who were blowing up balloonsHe was too scared to ask. "I'll get in trouble, they will yell at me and they will yell at you and I dont want that."Holy Cow...Not only are they really really really bad at customer service their employees are afraid of supervisors.What is going on with Party City?Too bad, used to be such a fun place. So sad.
-
November 2023 by Giovanni Ybanez
Not sure why wasting my time writing this review. Nothing is going to change.1 check out register working 40 people in line waiting to check out. Saturday before Halloween. Extremely busy. Ridiculous
