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November 2023 by Zhao Huang
The best Patagonia I've been to.
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November 2023 by Cortne K
I have an upcoming snow trip and thought I would come to this store to look at some gear. I walked in and told the staff I know next to nothing about snow gear. They immediately helped me pick some things out and gave me multiple tips for my travels and for my safety. Thanks to Brittany for taking the time to help me shop for the snow!
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September 2023 by John Steele
Jamey went above and beyond helping me narrow down a travel backpack. He was patient and helpful. A great experience all around because of him.
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August 2023 by Bethany F.
Nice shop. They were having a 50% off summer styles sale when we popped in. Good variety. Nice staff. Spacious. Cool vibe. Glad to have this in Deep Ellum.
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August 2023 by Knotty Boys
Love patagonia, and the Dallas store has amazing customer service. Shout out Jaimer at the store, I saw a mistake on my receipt from a purchase so I called into the store and he was so helpful, understanding and kind. With no fuss. Thanks man!
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May 2023 by Daniel F.
I was in the area to look at the art festival and I decided to go look around. Everyone was very nice especially the beautiful woman that helped me. She showed me all the different stuff and I ended up purchasing shorts and a shirt. I plan to be back. Definitely more of a selection than REI or other retailers.
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April 2023 by Pavan Krishna
My favourite place
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April 2023 by Jake Myers
Robert provided exceptional customer service and was able to help me replace a damaged puff. Love the quality and the mission/values of Patagonia.
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April 2023 by Mark A.
I've been to many Patagonia locations, from Pasadena to Pittsburgh. They all have the same vibe. But this is the first time Not even a single staff member asked if I needed help. There was barely anyone in the store and there were like 6 employees. 2 at the register, 2 stocking and 1 sitting at a table by the front door. Like the staff was trying to avoid me as I was looking. Everytime we travel I always get an item at a Patagonia, as I like trying on the items before purchase because I keep these articles basically forever. Vibe was cold, didn't even want to shop
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March 2023 by Ilesh Patel
100% wants to help restore Earth from all the abuse from ignorant humans of the past. Gotta love and support the companies objectives and the staff :)
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March 2023 by Dan Esquivel
Horrible choice of location. No parking . Horrible traffic. Who ever chose location should be fired
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February 2023 by Stephen Slaughter
Sam Rooney was extremely helpful and knowledgeable with all of the clothing in the store. He helped me pick out a warmer jacket than the one I was planning on getting after telling him where I was going. Man, did his suggestion save me from the cold!! I tried to tip him with cash, but he said it was against store policy and turned it down...TURNED DOWN CASH TO UPHOLD THE STORE POLICY! Anyways, I highly recommended asking for Sam's help next time you're in the store!
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January 2023 by Jessica Bell
Very nice store with helpful staff.
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January 2023 by Anna Martinez
Everyone here was super nice and helpful. I called ahead to see if an item I needed was in stock and Jenna was awesome! She put it on hold for me so I was able to walk in, browse around and leave within 30 minutes. Parking was a struggle but that’s normal for Deep Ellum.
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December 2022 by Gerardo Trevino
Nice place, nice staff, and good products. The parking is a bit challenging due to the downtown location. I was not impressed with their interpretation of the Patagonia return policy. Overall a good store.
