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October 2023 by Amber Williams
The big guy who works there is so rude!! Had a terrible attitude and didn’t want to finish the work he STATED he did!! Completely unprofessional he will be the reason this location goes out of business!!!
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October 2023 by Alicia Corswell
There’s a man there in particular who works there and is rude like to belittle women and try to cheat them out of a service . He’ll say he did it and didn’t and then when you come back will curse you out and say he can’t help you ! He is a disgusting human in the way he acts . Do better!
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September 2023 by Destiny Vasquez
The manager gave me a bad attitude asoon i got there….. the other guys seem cool….this was my third time coming here the manager looks like hes always in a bad mood the other guys look intimidated by him the way he talks to them…… and at that he was sitting in his car instead of being inside where hes supposed to be he screamed at me waving his hands from inside the garAge telling me hold on dont come inside yet when i wasnt i was gona stop in the entrance rite before going in the garage…..hes not supposed to be in his car in the first place thats bad management.
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August 2023 by Kimberly Laurel
Do NOT COME HERE! Not only do they suggest stuff you DON’T need they also get upset if they mess something up and need to fix it. The big dude was so rude, he was stating i had an attitude but when you take your car in expecting them take care of it and they only create a problem how else would you expect someone to react. It’s sad because i have been coming here since 2017 but it goes to show they only care about making money off of people and not really helping. Just be careful who you trust with your car.
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June 2023 by Genesis T.
I went for an oil change, the workers were disrespectful and rude. All the employees had an attitude and when I proceeded to talk to the boss about it, he ran me off. Would not advise anyone to come here. Reading previous reviews, they do anything to scam.
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February 2023 by Donald Rose
One of the Techs knew I had an oil leak and told the manager, he simply replied “oh well that’s more money for us” don’t come here they took my money and didn’t even bother telling me about the leak.
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December 2022 by Grant Ellis
I went in for an oil change at the beginning of a road trip bringing my own oil filter with me. They asked me which oil I wanted and I told them the full synthetics since I'm going to be on the road. Come to find out that simply 3 quarts of oil and labor was $80. Completely and absolutely extraordinarily overpriced. Upon this absurd price tag, they were so generous and gave me a $5 discount.... Mind you, there was nothing even remotely full service about this. No fluid checks beyond the washer fluid, no tire checks, literally drain oil. Add new oil. Replace filterTo add to this I went ahead and called the number at the bottom of my receipt and was met with somebody who is less than understanding other than simply reminding me that everyone else charges this much, but could little to explain the math, beyond asking for a photo of my receipt. Honestly, I expected a corporate number, not some franchisee answering the phone on a Monday afternoon. I asked for a $20 discount to the point where would actually be fair and mathematically align to their $25 labor charge and $35 worth of oil, the franchisee refused. So here we areDo yourself a favor and avoid these shoddy tactics. It's been a while since I've used a quick lube shop, and this only validates why? I do absolutely all my own work because of dishonest and shoddy management..
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November 2022 by Juan R.
My Enterprise van i was in required oil change and headlight service, I spoke to to Jason The manager advised him this was an Enterprise vehicle and Enterprise would be paying the bill. Jason and his guys started working on vehicle after they were finished they couldn't find the vehicle on the Enterprise website so Jason said I would need to pay and he didn't have all night ,putty ng it back on me ,the first thing I said when I arrived was enterprise will pay , Jason did not check to make surw the vehicle was covered by enterprise before starting work . Jason Very rusran me off after bill was payed , for telling him he should have checked on payment first .I will never return to any pro quick lub ever !
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July 2022 by Roman Mesa
Loved it fast and very helpful
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May 2022 by Rosann Martinez
Service is always quick and friendly. I would recommend this place.
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January 2022 by boomer donela
I arrived at 1049 for an oil change and wiper replacement on my company work vehicle. There was a car in bay 1 getting brakes replaced and my truck was in bay 3; no other customers at this time. At 1145, when my vehicle was completed the service tech that was working on my wipers asked me to step over to the counter to get checked out. He could not or did not know how to check me out with my fleet card. The manager came by and started working on checking me out. I patiently and quietly stood there. Another customer came up to the window to check on his vehicle’s brake job so I let him go pass me because I was just waiting. I stepped outside to give him privacy. When I returned back inside to ask if there was anything I needed to sign, the manager told me to stop rushing him and if I were in a hurry I should’ve come at a different time. My reply to him was; I just asked you one question. He kept yelling at me in front of all of his employees and customers berating me and accusing me of “rushing him”. I will no longer do any business with this location.
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December 2021 by ellis473
I went in for an oil change at the beginning of a road trip bringing my own oil filter with me. They asked me which oil I wanted and I told them the full synthetics since I'm going to be on the road. Come to find out that simply 3 quarts of oil and labor was $80. Completely and absolutely extraordinarily overpriced. Upon this absurd price tag, they were so generous and gave me a $5 discount.... Mind you, there was nothing even remotely full service about this. No fluid checks beyond the washer fluid, no tire checks, literally drain oil. Add new oil. Replace filterTo add to this I went ahead and called the number at the bottom of my receipt and was met with somebody who is less than understanding other than simply reminding me that everyone else charges this much, but could little to explain the math, beyond asking for a photo of my receipt. Honestly, I expected a corporate number, not some franchisee answering the phone on a Monday afternoon. I asked for a $20 discount to the point where would actually be fair and mathematically align to their $25 labor charge and $35 worth of oil, the franchisee refused. So here we areDo yourself a favor and avoid these shoddy tactics. It's been a while since I've used a quick lube shop, and this only validates why? I do absolutely all my own work because of dishonest and shoddy management..
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September 2021 by Nicole Crayton
Manager is really rude. Very disrespectful. He gets mad at customers we they don't won't to purchase extra item. They need new management.
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August 2021 by Jesse Rodriguez
Jason's crew always come thru ?. I recommend to my friends and family.West Side ContractorsDallas Texas
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November 2020 by Jared D.
Jason and the crew are some of the best help you'll ever find! Honest straight shooters!
