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November 2023 by Kenneth Strickland
Awesome service, I rented a 16 foot box truck to do a small house move. From the beginning the person helping me was very professional and polite. He answered all my questions and concerns. I turned in the truck the same night even though they were closed. I followed up the next day to confirm they had processed my return which they had. Total for the rental was $80. Very reasonable price. Also if you drive less than 30 miles they will not charge you the cents per mile that you drive. Just have to bring the back the truck with the same amount of fuel it had when you picked it up.
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April 2023 by Roxzo Trucking LLC
Went there for a truck wash. They cleaned the truck very well.
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April 2023 by Carlos Castillo
I am frustrated with the service onI have taking my truck 5 times To have problem shaken vibrate but they don't be able to fix my problem I still have
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December 2022 by Mr. Trevor's Dad
Great service easy to find clean new vehicle’s
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August 2022 by Jamal Carter Jr
These guys are remarkable. I'm confident every time I take and one our company buses because they take time to do the job RIGHT! Our ABM AVIATION Nation Wide loves and appreciate Penske here ABC's everywhere.
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August 2022 by Aryn Pittaway
Great service and friendly staff. Very busy and hectic these days abs they manage to stay on top of it.
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May 2022 by cellular world
the girl working at front reception desk was very rude and didt know how to deal with customer. bad bad customer service.
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November 2021 by Marco Gutierrez
I work at this location. So I have notting but good things to say about my Job at Penske truck. I'm a teck 1 diesel mechanic. So if I work on your truck it would be done right people. Y'all have a bless Day.
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October 2021 by Tails Hon1nbo
I switched to penske a long time ago since they're so much nicer than uhauls, and I use their commercial rentals as well. At this location the trucks have always been clean and things pretty easy. They have some parking if you need it for a day rental but it's limited. Pickup times are the notable thing here as there was only one person working the counter the last two times I visited. For a morning pickup with commercial rentals it can put things behind schedule if one isn't careful.
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August 2021 by Christian Martinez
They're pretty good only bad part is that they don't have enough employees to get helped out quickly. But all the employees are so far are great.
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August 2021 by Alberto Rodriguez
I’m very dissatisfiedI have in rent a tractor with sleeper and I ask for another truck in better conditionAnd they always say nop and they charge like is a new truck now I going to start find another truck in better shapeAnd I called to many times and they don’t have trucks availableWe are a good company and we have accounts with this guys and always refuse to change and I’m over the road driver and they ask me if I like a day cabIs one stupid exchangeThis unit number is 171643
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August 2021 by Sean Nitarius
It would be nice if this place was accessed a bit easier. Also, road work and/or other construction should be accounted for when attempting to reach this or any other facility.
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August 2021 by Emmanuel Dwomoh
From my experiance with this rental o have been pleased clean walk in ..Rentals in great shape overall..etc...
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August 2021 by David Darmon
The lady at the front desk named Ella was not only unhelpful and rude, but it only gets worse from there. She told me card declined and after apologizing and trying a different card (my first card had the money, but I figured it was just getting flagged) she said that card was declined too, after that I asked her to try that card again, and it was still declined she even told me she triple checked to make sure she was putting all the information in correctly.... yeah right. We called chase bank and they informed us that there were some pending transactions and they weren’t being flagged for fraud, but the person manually typing the card information in was putting the cvv code or the expiration date wrong. After telling her this she got somebody else to try and they did it right and just let us use a chip reader rather than manual entry. She didn’t apologize either... she just gave us a whole bunch of attitude got us the truck and stormed off. If I didn’t absolutely need the truck right at that moment, I would’ve just gone somewhere else. I recommend going anywhere else for everyone else out there.Oh and on my receipt even my name was spelled wrong lol she typed Davaid and when I told her she blamed it on the person who helped us run the card right.
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July 2021 by Jake Elliott
The service here is terrible. The maintenance here is terrible.We regularly rent 3-4 units on a continuing basis from Penske. This location happens to be the closest one to us. Just recently, we rented an additional unit, and when we received it there was no AC at all. It blew nothing but hot air. We take it back, and they tell us they don’t have a replacement for 3 months, and that it will be several days to get it looked at and get repaired.Fast forward a week, I have to call to get an update, where they tell me it’s been done for a day or two already. I pick it up. No ac at all. Again. This time it doesn’t even blow at all.I take it back, get attitude from the service staff, and am told there is still no replacement unit and that it would be repaired in one-two days max. I specifically ask for a call as soon as it is ready because I am losing money for every day that it is off the road.It took another week to get it fixed. I didn’t get a phone call at all, had to call myself. Plus, when I arrived to pick it up, we could see the service staff sitting through the window talking while we waited 20 minutes to be assisted.Ridiculous.
