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February 2024 by Ri Todd
I took my vehicle to this location to get my back brakes repaired and was told and shown why my back brakes were squeaking. They replaced my back brakes and grant it the staff was professional. I was told my front brakes will eventually need to be changed so I will still hear a little noise. I drove 25 minutes away to pick my husband up from work and all of a sudden my front brakes not only squeaked but now they are grinding and riding very rough in which none of the brakes were grinding prior to my visit to Pep Boys. I feel like something was done in order for me to come back. My husband and I are very disappointed in the NEW issue that happened. I will be taking my vehicle elsewhere to get my front brakes done because I don't trust the this establishment. I won't be doing business with then again. How does fixing the back brakes cause the front ones to grind hard when they weren't doing that at all prior to my visit. I canceled reservations for Valentines Day to pay for new brakes because I am not comfortable driving my vehicle not knowing what was done to make them sound like that.
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January 2024 by Hoan Nguyen
The folks at Pep Boys very nice and easy to work with. Scheduled alignment online, and I arrived a little early they even take my car in and work on it. My car ride smoother after services, and thank you for professional service.
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January 2024 by Xo Gala
Juan and the entire PepBoys Staff were very professional and were great to work with. They were always very upfront of what my vehicle needed and finished the job when they promised. Their work was excellent and their cleaned up after the job was complete was excellent. I would definitely use them again and would recommend them to anyone needing new tires....
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January 2024 by Tammy Harris
Customer service was great they where were very helpful and nice..
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January 2024 by Thomas Spann
Enjoyed my experience. Staff was very knowledgeable..
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January 2024 by Amethyst Smith
Never actually been in there it's just next to Autozone
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January 2024 by Semetra
Great customer service! Everyone was very nice and knowledgeable! No complaints at all!
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January 2024 by Jay Deleon
I decided to buy 4 new tires through PEPBOYS website and made a appointment through their website to get my tires put on and upon arrival they said I could not get my tires on because they only had one service guys and Keein is the absolute worst he has no customer service skills and seems to hate his job. He offered no help or way of resolving the situation. I paid almost 600 dollars and for them to say they will not stay after to put my tires on and I completely understand situation that occur but at my job if I have to stay late I will stay late beucase IT IS MY JOB ! I recommend pay more and getting your tires somewhere els
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January 2024 by marquest washington
Service was decent and wait was long but the alignment definitely helped my car’s situation
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December 2023 by Cody Michael
In practicality this is a wonderful place. I brought my car in for a spark plug change and to have the ignition replaced but they held my car for 3 days just to tell me that I can come pick my car up because they can't work on it since it has transmission damage. They knew it had transmission damaged when they started it up and the acceleration was really bad because they told me beforehand I need to get my transmission checked. So then I paid $110 for a diagnostic that didn't get done because they can't do a diagnostic on a car that has transmission issues.
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December 2023 by Ty Miller
Great service!
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December 2023 by T P
This was the absolute worse experience I have encountered at Pep Boys! KEN has no idea what he's doing and neither does the young lady assisting him. These 2 employees are primarily cashiers with zero knowledge of service work. I am completely disappointed with this location!
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November 2023 by Mr. Moor
Excellent customer service as always thank you.
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November 2023 by Celina Avila
exceptional customer service. thanks Ken!!
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November 2023 by Donald Carey
Loved it
