Pilot is a busy truck stop that has seen recent improvements in maintenance and cleanliness. While parking can be a challenge, with tickets issued for street parking, the lot itself is now better organized, and the area around the fuel pumps is clean. The showers have low water pressure and are not very hot, and laundry facilities are limited with only one washer available due to maintenance use. Despite these drawbacks, the store is clean, and the staff is friendly. Security personnel appear capable and vigilant. Overall, Pilot has made significant strides in improving the experience for truck drivers compared to previous years, making it a more favorable stop for fueling and rest.
Three times I have had to pay to reserve a spot here to make sure I can park after a late delivery and two of those times the awesome security guard Raven has been out getting parking spot thieves out of spots for the people who paid for them! Outstanding security!
November 2024
After reading the other reviews, I decided I could skip a shower, but after a cancelled load and having to stay here an extra day. I decided I could handle a dirty shower. However my shower was very clean. The store is well stocked. My only complaint is there was only one cashier and the store was very busy.
August 2024
People Park crazy here and the pump was so slow. Eventually just left cuz it would take a half hour just to top off the reefer
