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January 2024 by Jason Fortezzo
Had them fill two 40lb tanks and one 20lb, transaction was quick and painless. They even sell 20, 30, 40 and 100lb tanks. Will go back!
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December 2023 by Robert H
Terrible service, I'm on budget pay and if I go over the limit I must pay extra. I call to keep my tank full and no one shows up until I'm at 20%, which will cause me to use up my limit. I've called the headquarters and can't get a response there either. Being on a fixed budget, we can't afford to switch
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September 2023 by TWIN LAKES AUTO PARTS
Great reliable services have used them for years.
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February 2023 by Wendy Craig
I ordered and paid for propane over a month ago only to receive a bill in the mail. Called and waited on the phone FOREVER to be told my account was never paid. It's on me to provide proof that I paid. Also called last year twice to have the tank serviced, cleaned and painted. Both times I was told they would put in a work order. They never showed up! Pinnacle Propne is a failure!
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January 2023 by Jennifer Dixon
Pinnacle take over is the worse thing to happen to United Propane. We filled up month before our vacation. To come home to 20%. Then called 24th, told they would come out the 26 or 27. Called the 27th. On hold for 45 mins to get disconnected, Then call again on hold for another 40 mins to be told we were never on the list to be filled up. That they will for sure put us on the list be there the 28th. I called on the 28th three times each 40 min hold. To be told that’s it’s a will call, that we were on the list and skipped over, transferred to Wylie office and transferred back to Dallas. To be told it will be 3-5 business days to be serviced. The comment below of your response is a joke and more proof of the experience that you offer. You want me to call be on hold for 45 mins to tell my review.
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January 2023 by Lori Towson
We are on 30% and called them on Tuesday. They can’t come until next Tuesday. With below freezing temperatures yesterday, today and tomorrow. I guess they don’t care customers. (Or law suits) loved Huffhines.
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March 2022 by Rowdy Yager
Great place to use if your looking to be locked into a contract with no way out! Not to mention estimated readings to avoid corporate reprimand.
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March 2022 by Lachel Garza
Too over priced and Barbra was rude .not worth going to .door bell doesn’t work properly . The place look like it was falling apart.
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March 2021 by Tbonz19
Great people. Fast service. Good price.1st. Time coming here and was treated like a loyal customer.
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March 2021 by Robert Grabinski
Local propane delivery . can take r.v propane bottles to this location to have serviced .they will also recertify and revalve expired propane bottles.....
