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March 2024 by Maneyuel Castelan
Too many people taking up the machines but not using them. They just sit there on their phones.
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March 2024 by Mathis Perkins
Get it in
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March 2024 by jesus juache
manager is on the lame side , told me I couldn’t work out cause my payment didn’t go through so I offered to pay in person and then still proceeded to tell me he can’t do anything, yes it’s obvious you’re not good at anything, can’t even do his job right , just cause you’re mad at life doesn’t mean u have to take it out on anyone else sorry your life is horrible
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March 2024 by Alexander Villanueva
The staff is very friendly.And there are many machines for different exercises
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March 2024 by Zaakiya Pore
Love the closeness of the gym in proximity to my home! Sadly the front desk personnel are…not professional and seem annoyed. The staff were eating food at the desk approx 9pm Feb 26th, it was an extremely loud onion smell, kinda rude and inconsiderate to eat in front of people working out. When I checked in today, the short AA male didn’t say anything but pointed to where I needed to be to scan my phone. The group that mandate the desk huddle together and talk sitting on the counter. I mean I get it they are probably bored and underpaid but they do nothing to make a customer feel welcomed. I frequent this location 4-5x weekly and a black card member.
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February 2024 by Alex Lopez
Every time I come into the gym. The girl in the front desk is always giving me a nasty look, and she's always sitting on the counter with no uniform. Management sucks. They need to train their staff into greeting customers to feel welcome in a "judgement free zone" because it definitely does not feel judgment free zone. It feels very much judgmental. Only reason I go sometimes is because my favorite gym from Westmoreland closes @10p.m. on Fridays.THANK YOU VERY MUCH.
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February 2024 by Carlos Calderon
Excellent
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February 2024 by Kiandra Daniels
I must say this is the best Planet Fitness in the area. Haven’t had many complaints out of the ordinary until today. I’m a black card member and I’ve been attending this location for about a month and a half. Most of the staff is usually friendly and make sure to greet me when I come in and when I leave with smiles and eye contact. Today as I was about to checkin to use the massage bed I was stopped by Anthony who suddenly needed to ask for my name and check in the computer. All other attendants have not given me this issue because again, they make sure to acknowledge me when I enter. Anthony though has not had this pattern. Usually when I see Anthony he is giggling with coworkers and ignoring those passing by or asking I’ll give a dry greeting with little to no eye contact and absolutely no smile. So of course when I asked him why he suddenly needed to verify me he said “oh I only don’t check my regulars.” I come 3-4 days over the span of the weekend. Idk maybe I’m crazy but that’s a regular right? Especially again considering other attendants can recognize me. I didn’t mention before but I’m also black. I try to brush off a lot of things but that was unacceptable. The white men who asked for the bed before and after me were not verified. So it’s pretty hard to ignore that I was singled out. Idk what rank Anthony lies in position but he definitely needs training. If you’re going to verify one you need to do that to everyone. Also, shout out to all others for being so nice every time.
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February 2024 by Juan Mendez
Very good experience
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February 2024 by gustavo fernandez
I went today, January 31, a guy helped me at night, I was just asking and he didn't know how to explain... he yelled at me just for asking twice about the annulment. but he never knew how to explain He was rude I would never recommend going there to my friends and I took a friend to sign him up and what I did was have a bad time
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February 2024 by Rafael Moreno
Haven’t been to this location in a while. Now that im back it sure does bring back good memories. Honestly could use a renovation. It’s starting to show its age and smell a bit.
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February 2024 by Frank Hawkins
Wanted to join up today but. They wanted my banking account information to bill each month. No thank you, my CC will due each month for billing. Im not about to have my banking account wiped out if information is stolen. The search continues for a gym. Thanks for responding to my post. I will check this location on 12th street.
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February 2024 by Dre
It's crazy busy with high-school kids. Cable equipment doesn't work well.
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February 2024 by Ki_yci
Hi, I went with my dad to a different one last time and they let me in. But at the moment I’m with my mom and I added his black card membership to my phone app. I just wanted to know if I could go without him using the app and just scan it? Thank you
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February 2024 by Freddy Priego
My experience always good!!
