-
February 2024 by Dentra Youiam
Excellent customer service
-
February 2024 by Ray
Loved it! Had a lot of fun!
-
January 2024 by Jamie Smith
MUSIC IS TOO LOUDThey play the music here so loudly that it interferes with the music I'm trying to listen to through my headphones!This is a smaller, older Planet Fitness. That is both good and bad.They have all of the basic equipment, so no worries there.The locker room has actual metal lockers as opposed to the wood particle board found in newer locations. I consider this a plus. I will also say the locker room seems to be cleaner than most PF locations.There are no changing rooms.The showers are very cramped. The mount for the shower head in the handicap stall is broken at the time of this review. Water pressure and temperature are good.They actually have paper towels in the sink area. I consider this a plus. Most newer PF locations only have the air dryers.As with most PF locations, the patrons don't always follow the rules and the staff don't seem to enforce the rules.
-
December 2023 by Beshada Ayeta
Today, December 22, 2023, I go to Planet Fitness, and I had the worst customer service I have ever had. my earplugs fall to the ground, and a woman starts working on that in front of me give to front desk. When I ask them, they say did not see it. If ladies is not with they do not give to me. How staff members refuse to return my personal belongings. I canceled my membership.
-
December 2023 by Danny Zheng
Staff was patient and attentive to my concerns with registering. Not the best gym but it’s what you expect from a planet fitness. Has most of the equipment you would need! Only complaint is the leg machines are cluttered together with little space.
-
October 2023 by Bella Luna
I visited this location from out of town. Compared to my home club, the upkeep of this location is shocking. The weight machines were not well maintained at all. They all need greasing and maintenance. One of the machines in the 30 minute express circuit was out of order. I wasn’t surprised given the condition of the other machines. In the women’s locker room, towel hooks were broken off and there were no shelves in the showers to put toiletries on. The lockers are see through so I didn’t feel secure leaving my bag, and they are also somehow too small to fit a regular sized gym bag in. This club is in a nice location. Hopefully Planet Fitness will put some time and money into maintaining this club going forward.
-
October 2023 by Lee Edlund
I know I'm too broke for LA fitness.. but is it too much to ask to get walls around the toilet?
-
October 2023 by Daniel
Planet Fitness in Dallas TX is nothing but scum. The gym on Alpha Rd is nothing but filthy organized criminal gang activity. My hope isthey shut the place down. The garage is filth! Their security is low-life African human traffic! Unerving and disgusting!
-
October 2023 by DW
This is my home gym. It was such a surprise and nice to walk in and see all new cardio equipment and a revamped workout area also with some new equipment. Long overdue for this little gym. Thank you PF franchisor!!! Just an after thought it, would be nice if PF could figure out some sort of fan solution provide air circulation. ?? Thanks in advance for taking the time to read this and respond.
-
August 2023 by John Polson
A planet/gym with no ceiling fans... even over cardio? Crazy in texas for sure.I'd forgive the squished tight space of equipment if it wasn't such poor air ventilation. I usually LOVE PF facilities too. A shame.
-
August 2023 by HD
They do not care about you. The managers and owners are obnoxious. They do not respect you. They took money from me several times over the course of my membership without asking for permission. They always had a good excuse to do it like "I don't understand what happened" or "it should not have been this way". The real problem start when you want to regularize and need to talk to somebody then the nightmare starts. You will have to deal with a lot of disrespect. That is their business model in general, search on Google and look at the reviews and why they have been sued in the past. The management at this location is unethical employing young manager with no customer service skills and respect for their clients. At the end you have what you pay for. Do not listen to their fake reply at the bottom of this.
-
August 2023 by SirWilliam D. Polk
A lil crowded during the week evenings but that's expected due to the size and location. Weekends are perfect! Love the stairmasters at this location, the fans ❤️! Always clean, smells fresh upon entrance, and friendly staff.
-
August 2023 by Abel Alvarez
It has been more than three weeks since I requested a machine to get fix and still waiting. I strongly believe that it was just the belt came off so, it is a quick fix. Why the wait! Give the tools and I will fix it myself.
-
July 2023 by JI AM
TWO WEEKS UPDATE: Still waiting on the manager to answer back about my situation. Definitely, they don't care about customers nor safety on their premises.***There are thieves on premises. Someone broke into the lockers and stole. Staff wasn't able to help.Location not recommended.
-
July 2023 by Diego Alexander
This was location that made me quit planet fitness. The staff is very nice and they are always cleaning. BUT if you really want to have a serious workout HERE IS IMPOSSIBLE. Nobody re rack the weights, the people TAKE THE MACHINES FOR HOURS, and they are disrespectful with you if you ask them to re rack the weight THEY WERE USING. The staff needs to start educating the customers on how they have to behave in a public gym. Go to this location if your are an amateur, if you want to deal with obnoxious people, if you have nothing to do to waste all day trying to get your workout done and want to just go for fun. If you are more serious about working out RUN AWAY from planet fitness AND THANK GOD THIS WAS MY LAST DAY HERE.
