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September 2023 by M J
***Thank you for your kind response, but you are saying that you are so busy receiving clothes, that you can look at these purses and shoes and see all these flaws, put a price tag on them, and not know you did it? You have theft tags on your merchandise, but didn't see these issues when putting them on? You actually gave these purses and shoes a price to sell to the people, is even crazier to me, but if I ever return to the store, I will be sure to bring ALL the ones your store missed.*** This store sells trash! I use to go to Plato’s Closet to get nice name brand clothing and accessories for a low price. Shopping at this Plato’s Closet, you are buying Walmart clothes higher than Walmart prices! They are literally selling trash. It is 10x nicer shopping at a thrift store! I added pictures of their purses. They are literally selling purses with tape on it.
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August 2023 by Char
Disappointed in my selling experience. I brought in two full bags of clothing and within 5 minutes got a text saying my bags were ready. I picked up the one bag and it appeared no one had gone through it. The clothing was folded the exact same way I brought it in and order. Note I bring in good brands like Lululmon and Abercrombie all gently used. It would be nice if they at least went through both bags. Also selling you mignt get a few dollars if you’re lucky, even on new to gently used clothing retailing for $50+
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August 2023 by Metri Bankz
Fast & reliable service.. even though ladies are busy trying handle the situations that come through they are handling it well .. I read some reviews & had come experience for myself and most ppl are frustrated cause of Plato and how they choose pick out your goods .. this is great for those who need a quick buck & take care their clothes is like new and teenage clothing … but if one Plato store won’t take certain items go to another Plato store that will .. it’s that easy ,, thank you Plato for servicing the community of LAKE HIGHLANDS TX?
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June 2023 by Belle G.
Got body shamed here today, thanks for ruining my self esteem :/. I was minding my own business and looking at small and medium clothes cause they obviously fit me and i wear baggy clothes so I understand where that impression can come from. But, worker came up to me and said "hey the xtra large are right behind you, all of these are small" like okay?.. i didn't ask for any help nor was i lost. I felt body shamed. I struggled with an ED and recently started to eat again, I hate my size and body so that just made me feel shitty. I left fast cause I felt ashamed.
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June 2023 by Robert Spencer
Awesome clothes for a discounted price. And sometimes I find very unique and not many alike shoes. Love the shoes. And I love the sales that they have sometimes stuff can be just kind of up to 90% I've seen you just have to check in regularly and you know sign up to get the emails and stuff sent to you so you can stay up to date environments always upbeat and like a bunch of young people around the place and I think they do a really good job
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June 2023 by rufus says calm down
If the store isn't buying clothes, put It on your website or at very least your store's Facebook page. I wasted time & $ on Uber to get here only to find a sign on the door that weren't buying today & it looked like the sign had been there for awhile.
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May 2023 by Aleyda Licon
Very disappointed of them! Brought up 20 items to sell, not even 10 minutes after ai dropped them, they texted me the offer was ready. Went back to the store only to find out they couldn’t presente me with an offer because the items were “old styles that didn’t sell well”. Didn’t know zara & hm jeans, leather mini skirts, cropped blazers, and under armour sports apparel were old. Don’t waste your time here.
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May 2023 by Daughter Of Zion
You know how we all have those good obsessions in life that makes you happy? Well this place is mines. Have not stepped my foot back into a mall since my teen age daughters hipped me on to Plato's closet and that was 15 years ago! I find them wherever I visit another city like St Louis, and recently discovered Plato's in Dallas Texas I screamed yessssssss!
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March 2023 by Cydi Beasley
I was used to having several plato's cloests in Oklahoma, and I was bummed when I thought none existed in Dallas. Luckily I moved right by this location! I was ecstatic and scared for my wallet. Anyway, I have never had a bad experience here. As a "nicer" consignment store, one has to remember that the main focal point is the clothes. The clothes are a hit and miss, just like if you were to go to ross, goodwill, or any other thrift store. The employees are nice. They don't have over the top customer service, but they are standardly nice and help you when you ask. Prices are usually good and match the actual value of the item. I will always look at Plato's before I go anywhere else. I gave 4/5 stars because they have had more "hit" than "misses" when it comes to clothing options! Love it!
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February 2023 by Trevor H.
the staff was just really rude?? like the manager was in a really bad mood and being rude to the rest of the younger staff. really bad vibes at this store.
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February 2023 by Suzette D.
Staff is always rude the moment you walk In you DONT FEEL WELCOME !!! And they always have an attitude!! I brought some clothes and they didn't take nothing ! But I went to another location and they took more than half!!
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February 2023 by Essence Diaz
Today was my second time coming to this location as a seller and again they did not buy anything. I’m not someone who tries to sell items that are clearly not worth anything (I’d just throw them in a Goodwill drop box) but even items that were never used…new with the tag still on THEY DON’T BUY. I’ve tried to donate a totally of about 80 pieces in total and they didn’t buy a single item. The location is Carrollton, TX is better for sellers. I give 2 stars because the people who work here are pretty nice and I waited less than an hour both times.
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February 2023 by FASHION NEESHA
Smells and looks old and dilapidated. They only want outdated clothing and the customer service is null. Just don’t bother. So many better resellers than this.
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January 2023 by Miranda M.
Used to be a decent location, but don't waste your time trying to sell anything here nowadays. Brought a bag of nice and hardly worn clothes (some brand new) that didn't fit me as I've gained some weight... American Eagle, Madewell, Nike, etc. I dropped off my haul, got a text around 15 minutes later that my buy was complete. I thought was odd as the wait time was supposed to be much longer. I do suspect the reason it was such a short wait time is because the staff don't actually look through your stuff. They bought 3 items from me all with huge well known logos on them, and the rest was hardly unfolded. I'll be going elsewhere to sell from now on.
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January 2023 by Monica sosa
I like this store I love buying clothes here, I just don't like that they never stay open the hours that they say they're ? I called in advance to ask what time the close I arrive 45 min early before close and they didn't allow me in I waist it my time and gas and that's not okay, I even called before I went and is not a one time thing this has happened more than once.
